Service Operations Manager

2 days ago


Boca Raton, Florida, United States Papa John's - Warm Full time
Job Summary
We are seeking a dedicated Shift Leader to join our Papa John's team. As a Shift Leader, you will play a key role in managing restaurant operations, ensuring high-quality products and services are delivered to our customers. The ideal candidate will have excellent leadership skills, be able to work well under pressure, and provide exceptional customer service.

About the Role
The Shift Leader will assist the General Manager in managing all functions of the restaurant, including day-to-day operations, staff supervision, and inventory management. This is a fast-paced environment where you will need to multitask, prioritize tasks, and maintain a clean and safe working environment.

Responsibilities
- Manage operations, including execution of company policies, procedures, programs, and systems
- Ensure compliance with federal, state, and local laws and ethical business practices
- Supervise and motivate team members to achieve sales goals and provide excellent customer service
- Perform cash handling duties, manage inventory, and maintain accurate records

Requirements
- Must be 18 years or older
- High school diploma or GED required
- Reliable transportation is a must
- Ability to work varying shifts, including weekends and holidays

Benefits
- Competitive salary: $40,000 - $50,000 per year (based on experience)
- Food discounts
- Referral program (up to $150 per referral)
- Career opportunities and development programs


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