Optical Retail Specialist
4 weeks ago
The Optical Retail Specialist at EssilorLuxottica is responsible for delivering exceptional customer service and ensuring a seamless patient experience. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities
- Greet customers in a timely and friendly manner
- Explain all required paperwork, tests, products, and services
- Review prescriptions and patient information carefully
- Identify special needs and consult with Optician, Managing Doctor, or Retail Management as necessary
- Perform work accurately and thoroughly despite time pressure and customer volume
Requirements
- High School graduate or equivalent
- Strong customer service skills (internal and external)
- Knowledge of current fashion trends
- Strong communicator and listener
- Problem-solving ability
- Familiarity with cash register, computers, and calculators
- Organization skills
- Sales skills
- Strong basic math skills
- Knowledge of office and store merchandise
Preferred Qualifications
- Previous experience in customer service, retail, and/or optical
- Strong interpersonal skills
EssilorLuxottica offers a competitive salary, bonus, and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and employee discounts. We are an Equal Opportunity Employer and welcome applications from diverse candidates.
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