Retail Sales Professional

3 weeks ago


Beverly, Massachusetts, United States The UPS Store - Beverly Full time
Job Overview

The UPS Store - Beverly seeks a highly skilled and customer-focused Retail Sales Professional to deliver world-class service to walk-in customers and telephone inquiries. As a key member of our team, you will provide expert advice on our range of products and services, ensuring that customers receive the best possible solutions for their shipping needs.


Key Responsibilities
  • Customer Service: Deliver outstanding customer service to all retail customers, addressing their queries and concerns with professionalism and poise.
  • Product Knowledge: Stay up-to-date with our product offerings, including packaging materials, shipping options, and business services, to provide informed advice to customers.
  • Operational Excellence: Ensure the efficient operation of all equipment, software, and devices, maintaining a clean and organized working environment.
Requirements
  • Education: High school diploma or equivalent required.
  • Computer Skills: Strong computer skills, including Microsoft Office and Adobe Suites, are essential for this role.
  • Communication: Excellent verbal and written communication skills, including spelling and math, are necessary for effective customer interaction.
Compensation

We offer a competitive salary range of $15 - $17 per hour, depending on experience and qualifications.



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