Scientific Instrument Field Service Specialist, MALDI Biotyper
3 weeks ago
Company Overview
Bruker Nano Inc is a leading analytical instrumentation company that offers advanced solutions in various fields of research and development. With over 70 locations worldwide, we provide high-quality products and services to support industries in enhancing quality of life.
Job Summary
We are seeking an experienced Field Service Engineer to perform planned maintenance on our MALDI Biotyper instruments. As a key member of our service team, you will be responsible for ensuring the optimal performance of our equipment and providing exceptional customer support.
Key Responsibilities
- Perform routine maintenance and repairs on MALDI Biotyper systems, including verification of system performance and execution of preventive maintenance protocols.
- Conduct basic troubleshooting using digital tools and remote diagnostic software to determine whether an onsite visit is required.
- Re-qualify instruments after service repair by executing operational and performance protocols.
- Coordinate customer support, including WebEx sessions, phone support, and lab facility inspections.
Required Skills and Qualifications
- Bachelor's degree in electrical engineering, electronics, biotech, or chemistry-related fields or equivalent experience.
- Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical, and/or electronic equipment.
- Working knowledge of MS Office products and basic understanding of network interfacing.
- Valid driver's license and ability to travel regularly.
- Excellent communication skills and ability to communicate complex technical issues in an easy-to-understand manner.
- Strong organizational and prioritizing skills, with ability to work independently and as part of a team.
Benefits
- A competitive estimated base salary range of $67,800 - $87,600, depending on experience and qualifications.
- Opportunity to progress and develop within a role.
- Full range of benefits, including 401(k) with company match, employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program, and paid time off.
Other Requirements
- Must be fully vaccinated against COVID-19, with limited exceptions for those unable to be vaccinated due to a medical condition or sincerely held religious belief.
- Ability to comply with export control laws and regulations.
About Us
Bruker is an equal opportunity employer that evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
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