Customer Service Representative

1 month ago


Friendswood, Texas, United States Walmart Full time

Job Summary

We are seeking a highly skilled and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our members.

Key Responsibilities

  • Provide outstanding customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
  • Operate front-end equipment, including cash registers, and process member purchases accurately and efficiently.
  • Maintain a clean and organized workspace, including the self-checkout area, to ensure a positive shopping experience for members.
  • Work effectively in a fast-paced environment, juggling multiple tasks and responsibilities while maintaining a positive attitude and high level of customer service.
  • Collaborate with colleagues to achieve sales goals and provide support as needed.

Requirements

  • High school diploma or equivalent required.
  • Previous retail experience, preferably in a customer-facing role, is highly desirable.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer

  • Competitive hourly wage, with opportunities for performance-based bonuses.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans, as well as company-paid life insurance.
  • Generous paid time off, including PTO, parental leave, and family care leave.
  • Opportunities for career growth and development within the company.

About Sam's Club

Sam's Club is a membership-based warehouse club that offers a wide range of products and services to its members. We are committed to providing exceptional customer service and creating a positive shopping experience for our members. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.



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