Sales Associate Professional
1 week ago
At Grainger, we're a leading industrial distributor with operations in North America, Japan, and the UK. We serve over 4.5 million customers worldwide with innovative technology and deep customer relationships.
Our company has achieved $16.5 billion in sales, demonstrating our dedication to providing value for customers, fostering an engaging culture for team members, and driving strong financial results.
We strive to provide a welcoming workplace that enables you to learn, grow, and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're seeking passionate individuals to join our team as we continue to lead the industry into the next century.
Job Summary
The Branch Sales Associate role involves providing solutions and connecting with walk-in customers using guidance, knowledge, and a winning attitude. You'll maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you'll need to shift focus from assisting customers to performing various warehouse tasks.
Responsibilities
- Manage the entire customer experience, including product selection, order entry, picking products, and loading customer vehicles safely.
- Identify ways to maximize sales opportunities and encourage customer loyalty.
- Adapt communication style to suit different audiences through email, phone calls, or in-person interactions.
- Pick, prepare, and stage will-call orders/shipping products, as well as prepare customer backorders and put away received stock.
- Assist with merchandising and perform showroom replenishment tasks.
- Conduct inventory counts and navigate computer systems for customer-facing and warehouse activities.
- Maintain branch appearance by performing housekeeping tasks according to Grainger standards.
Requirements
- Be flexible to work any time within branch hours of operation.
- Safely lift up to 50 pounds unassisted and heavier loads with assistance.
- Learn and operate powered industrial equipment.
Benefits
Grainger offers a range of benefits to support your safety, health, and wellbeing, including medical, dental, and vision insurance plans, paid time off, and six company holidays per year. We also offer automatic 6% 401(k) company contributions, employee discounts, parental leave, and tuition reimbursement.
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