Senior Application Administrator

3 weeks ago


Kansas City, Missouri, United States Optomi Full time

Role Summary:

The Senior Application Administrator will be responsible for maintaining, supporting, and troubleshooting Jira, as well as managing integrations with external and third-party applications. This role requires experience in upgrading multi-node data center instances, configuring Jira project settings, and familiarity with Jira APIs.

Key Responsibilities:

  • Maintain and support Jira, troubleshoot issues, and manage integrations with external applications.
  • Identify and resolve software and system issues in collaboration with team members and users.
  • Provide technical training, documentation, mentorship, and guidance to state personnel as needed.

Mandatory Technical Requirements:

  • Experience in upgrading multi-node data center instances.
  • Proficiency in updating Jira application configuration files.
  • Skilled in creating and modifying Bash scripts.
  • Experience with TSQL and creating/altering SQL Server database objects.
  • Proficient in constructing JQL with advanced functions.

Desired Skills and Experience:

  • Jira Administrator certification.
  • Familiarity with setting up and using Jira APIs.
  • Experience configuring integrations with external applications and third-party Atlassian Marketplace applications.
  • Knowledge of AD/LDAP connection and configuration.
  • Proficient in HTML and JavaScript.
  • Basic understanding of load balancing and networking.


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