Senior Application Administrator
3 weeks ago
Role Summary:
The Senior Application Administrator will be responsible for maintaining, supporting, and troubleshooting Jira, as well as managing integrations with external and third-party applications. This role requires experience in upgrading multi-node data center instances, configuring Jira project settings, and familiarity with Jira APIs.
Key Responsibilities:
- Maintain and support Jira, troubleshoot issues, and manage integrations with external applications.
- Identify and resolve software and system issues in collaboration with team members and users.
- Provide technical training, documentation, mentorship, and guidance to state personnel as needed.
Mandatory Technical Requirements:
- Experience in upgrading multi-node data center instances.
- Proficiency in updating Jira application configuration files.
- Skilled in creating and modifying Bash scripts.
- Experience with TSQL and creating/altering SQL Server database objects.
- Proficient in constructing JQL with advanced functions.
Desired Skills and Experience:
- Jira Administrator certification.
- Familiarity with setting up and using Jira APIs.
- Experience configuring integrations with external applications and third-party Atlassian Marketplace applications.
- Knowledge of AD/LDAP connection and configuration.
- Proficient in HTML and JavaScript.
- Basic understanding of load balancing and networking.
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