Community Service Worker Team Lead

17 hours ago

Roseburg, Oregon, United States Public Partnerships LLC Full time
Job Title: Community Service Worker Team Lead

At Public Partnerships LLC, we are seeking a highly motivated and experienced Community Service Worker Team Lead to join our team. As a key member of our organization, you will play a vital role in supporting individuals with disabilities or chronic illnesses and aging adults to remain in their homes and communities.

Key Responsibilities:

  • Lead a team of Community Service Workers to ensure successful service delivery and outcomes across assigned programs.
  • Develop and implement strategies for referral and lead generation, growth, and approach across assigned programs.
  • Monitor and ensure program operations and service performance metrics are met, including adherence and performance improvement opportunities.
  • Provide guidance, mentorship, and training to staff and supervisors to facilitate team meetings and employee engagement activities.
  • Stay up-to-date with knowledge, skills, and abilities, brokering resource development and training to enhance team performance.
  • Identify opportunities to develop and create new approaches, training materials, and resources to facilitate successful enrollment into self-direction of services, education, and support.
  • Visit a diverse population of participants in various home settings, spending at least 60% of working hours on home visits.
  • Organize home visit caseload efficiently and drive 60+ miles to participants' homes, maintaining a satisfactory driving record and a reliable, insured vehicle.
  • Support the organization's mission and improve its community image by representing PPL and state programs at community events.
  • Provide linkages and referrals to PPL from other community programs and collaborate with other state program areas to enhance service delivery and relationships.
  • Identify service gaps and bring back resources for staff and clients, creating and implementing organizational initiatives as needed.

Requirements:

  • A bachelor's degree in social work, Human Services, or Sociology is strongly preferred.
  • Minimum two (2) years of experience providing mentorship, guidance, and training to team members or direct reports.
  • 2+ years of relevant experience working with vulnerable populations in their homes and engagement efforts related to delivering self-determination, job development, and support-group resources to diverse and underserved communities.

What We Offer:

  • 401k Retirement Plan
  • Medical, Dental, and Vision insurance on the first day of employment
  • Generous Paid Time Off
  • Employee Assistance Program and more

Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.

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