Restaurant Shift Manager
2 weeks ago
Job Summary:
As a Shift Manager at Wendy's, you will be responsible for leading a team of Crew Members to deliver exceptional customer service and drive sales growth. Your primary focus will be on training, developing, and mentoring your team to ensure they have the skills and knowledge needed to succeed in their roles.
Key Responsibilities:
- Train and develop Crew Members to meet sales and customer service goals
- Create a positive and welcoming work environment that promotes teamwork and collaboration
- Monitor and reinforce food safety and quality control procedures
- Maximize store sales and profit goals through effective inventory management and customer engagement
- Maintain high standards of customer service and ensure a positive guest experience
- Stay up-to-date with company policies and procedures to ensure compliance and efficiency
Requirements:
- Previous experience in a leadership or supervisory role in the food service industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to work a flexible schedule, including evenings, weekends, and holidays
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