Restaurant Operations Manager

2 hours ago


Germantown, Maryland, United States Potomac Family Dining Group Full time
Job Title: General Manager

Job Summary: We are seeking a highly skilled and experienced General Manager to lead our restaurant team at Potomac Family Dining Group. As a General Manager, you will be responsible for overseeing the overall operations of the restaurant, ensuring exceptional guest experiences, and driving sales growth.

Key Responsibilities:
  • Restaurant Operations: Manage the day-to-day operations of the restaurant, including staff supervision, inventory management, and maintaining high standards of quality and cleanliness.
  • Guest Experience: Ensure prompt, friendly service and a high-quality guest experience by employing tools such as table touching and proactivity in resolving potential guest issues.
  • Community Marketing: Develop and execute community marketing strategies to increase sales and enhance the awareness of Potomac Family Dining Group.
  • Team Management: Manage Assistant Manager, Associate Manager(s), Team Lead(s), and Team Member performance, providing coaching and development opportunities to grow within the company.
Requirements:
  • Education: Bachelor's Degree in Business or equivalent education and/or experience.
  • Experience: Three to five years of guest service experience and three to five years of prior management experience, preferably in a casual dining setting.
  • Skills: Demonstrated ability to grow sales and manage a Profit & Loss Statement, positive attitude, and ability to handle highly difficult guest interactions.
Working Conditions:

Subject to wet floors, loud noises, fast-paced, and outdoor conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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