Restaurant Operations Manager

7 hours ago


Germantown, Maryland, United States Patrice & Associates Full time
Job OverviewPatrice & Associates is seeking a highly skilled Restaurant Assistant Manager to join our team. As a key member of our management team, you will be responsible for driving sales initiatives and delivering exceptional customer service.

Key Responsibilities:

• Operate the front-of-house (FOH) and back-of-house (BOH) according to system-wide standards and procedures.

• Provide guidance and support to hourly employees, addressing their questions and concerns, and referring complex issues to the General Manager.

• Coordinate catering events and monitor sales, costs, events, and parties, reporting concerns to the General Manager.

• Schedule staff and manage labor costs effectively.

• Collaborate with the General Manager to achieve sales targets and improve customer satisfaction.

Requirements:

• At least 2 years of experience as a salaried manager in QSR casual dining or full-service restaurants.

• Stable work history with career progression.

• Proficiency in using computer programs such as Microsoft Word and Excel, working with budgets, and basic P&L knowledge.

• Strong communication and interpersonal skills, with a positive attitude and high energy level.

• Ability to work in a fast-paced environment and adapt to changing circumstances.

• Loyalty and dependability are essential qualities for this role.

We offer a competitive salary, medical insurance, paid vacation, and opportunities for career growth. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

EOE EQUAL OPPORTUNITY EMPLOYER

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