Current jobs related to Patient Services Cashier - Kailua, Hawaii - Kaiser Permanente

  • Part-Time Cashier/Customer Service Representative

    1 month ago

    Kailua, Hawaii, United States Island Energy Services LLC Full time

    Job Title: Part-Time Cashier/Customer Service RepresentativeIsland Energy Services LLC is seeking a Part-Time Cashier/Customer Service Representative to join our team at IES Keolu Texaco. As a key member of our retail team, you will be responsible for providing top-notch customer service, operating a cash register, and maintaining a safe and clean work...

  • Cashier Assistant

    2 weeks ago

    Kailua, Hawaii, United States Mahaloha Burger Full time

    About the RoleWe are seeking a skilled Cashier to join our team at Mahaloha Burger. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our guests.Key ResponsibilitiesGreet customers warmly and provide assistance with their queriesManage transactions...

  • Cashier

    1 month ago

    Kailua-Kona, Hawaii, United States Egghead Cafe Kailua Full time

    Job Opportunity at Egghead Cafe KailuaWe are seeking a reliable and detail-oriented individual to fill the role of Cashier at our Egghead Cafe Kailua location.Key Responsibilities:Provide exceptional customer service by greeting customers and responding to their needsMaintain a clean and organized workspace, adhering to health and safety standardsProcess...

  • Cashier - Kailua Kona

    2 weeks ago

    Kailua-Kona, Hawaii, United States KTA Super Stores Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Cashier to join our team at KTA Super Stores in Kailua Kona. As a Cashier, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and organized checkout area.Key ResponsibilitiesProcess customer transactions...

  • Patient Service Representative

    2 weeks ago

    Kailua-Kona, Hawaii, United States ZOLL LifeVest Full time

    Job OpportunityJoin ZOLL LifeVest as a Patient Service Representative, a critical role in ensuring cardiac patients receive life-saving therapy. As a Patient Service Representative, you will train patients on the use and care of LifeVest, a wearable cardioverter defibrillator that provides protection during changing conditions.Key Responsibilities:Train...

  • Customer Service Representative

    6 days ago

    Kailua-Kona, Hawaii, United States KTA Super Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier to join our team at KTA Super Stores. As a Cashier, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and organized store environment.Key ResponsibilitiesProcess customer transactions...

  • Patient Services Representative

    1 month ago

    Kailua-Kona, Hawaii, United States West Hawaii Community Health Center Full time

    Job Title: Patient Services RepresentativeWe are seeking a highly organized and customer-focused individual to join our team as a Patient Services Representative at West Hawaii Community Health Center. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and...

  • Patient Services Coordinator

    2 weeks ago

    Kailua-Kona, Hawaii, United States Ali'i Health Center Full time

    Job SummaryThe Patient Services Representative plays a vital role in ensuring the smooth operation of our clinic's front desk. This individual will be responsible for greeting patients and visitors, answering phone calls, and directing them to the appropriate personnel. The ideal candidate will possess excellent communication and interpersonal skills, as...

  • Patient Service Representative

    2 weeks ago

    Kailua-Kona, Hawaii, United States ZOLL LifeVest Full time

    Job OverviewZOLL LifeVest is seeking a Patient Service Representative to train patients on the use and care of the LifeVest wearable cardioverter defibrillator. As a key member of our team, you will provide critical support to patients and caregivers, ensuring they understand the device and its proper use.ResponsibilitiesContact caregivers and family members...

  • Retail Sales Associate

    4 weeks ago

    Kailua, Hawaii, United States Mahaloha Burger Full time

    Job Title: CashierWe are seeking a highly skilled and customer-focused Cashier to join our team at Mahaloha Burger. As a Cashier, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and organized workspace.Key Responsibilities:Greet customers in a friendly and...

  • Dental Patient Services Coordinator

    2 weeks ago

    Kailua-Kona, Hawaii, United States Hawai'i Island Community Health Center Full time

    Job Title: Dental Patient Services RepresentativeAre you a customer service driven individual looking to start a career in the dental field? We're seeking a detail-oriented and organized Dental Patient Services Representative to join our team at Hawai'i Island Community Health Center.Job Summary:As a Dental Patient Services Representative, you will be...

  • Customer Service Representative

    2 weeks ago

    Kailua, Hawaii, United States Island Energy Services LLC Full time

    Job SummaryIsland Energy Services LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team at our Keolu Texaco location. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a safe and clean work environment.Key...

  • Customer Service Representative

    1 month ago

    Kailua, Hawaii, United States Island Energy Services LLC Full time

    Job Title: Customer Service RepresentativeIsland Energy Services LLC is seeking a Customer Service Representative to join our team at IES Keolu Texaco. As a Customer Service Representative, you will be responsible for providing top-notch service to every customer, performing cash register functions, and maintaining a safe and clean work...

  • Customer Service Representative

    3 weeks ago

    Kailua, Hawaii, United States Island Energy Services LLC Full time

    Job Title: Customer Service RepresentativeIsland Energy Services LLC is seeking a Customer Service Representative to join our team at IES Keolu Texaco. As a Customer Service Representative, you will be responsible for providing top-notch service to every customer, performing cash register functions in a safe and efficient manner, and maintaining a clean and...

  • Customer Service Representative

    1 week ago

    Kailua, Hawaii, United States Island Energy Services LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Keolu Texaco location. As a CSR, you will be responsible for providing top-notch service to our customers, handling cash transactions, and maintaining a clean and safe work environment.Key ResponsibilitiesProvide...

  • Dental Patient Services Coordinator

    1 month ago

    Kailua-Kona, Hawaii, United States Hawai'i Island Community Health Center Full time

    Job SummaryWe are seeking a highly organized and customer-focused Dental Patient Services Representative to join our team at Hawai'i Island Community Health Center. As a key member of our dental team, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient patient experience.Key...

  • Customer Service Representative Overnight

    1 month ago

    Kailua, Hawaii, United States Island Energy Services LLC Full time

    Job Title: Customer Service Representative OvernightIsland Energy Services LLC is seeking a Customer Service Representative to join our team for the overnight shift. As a Customer Service Representative, you will be responsible for providing top-notch service to our customers, handling cash transactions, and maintaining a clean and safe work...

  • Customer Service Representative Overnight

    2 weeks ago

    Kailua, Hawaii, United States Island Energy Services LLC Full time

    Customer Service Representative OvernightIsland Energy Services LLC is seeking a Customer Service Representative to join our team for the overnight shift. As a Customer Service Representative, you will be responsible for providing top-notch service to our customers, handling cash transactions, and maintaining a clean and safe work...

  • Customer Service Representative

    5 days ago

    Kailua-Kona, Hawaii, United States KTA Super Stores Full time

    Job DetailsJob Location: KTA Kailua - Kailua Kona, HIPosition Type: Part TimeSalary Range: $18.00 HourlyJob Shift: AnyJob DescriptionThe primary responsibility of a Cashier is to ensure customer satisfaction by promptly and accurately checking out each customer at the check stand, while being accountable for every payment/refund transaction.A Cashier also...

  • Patient Access Coordinator

    4 weeks ago

    Kailua, Hawaii, United States Adventist Health Full time

    Job SummaryAs a Patient Access Representative with Adventist Health, you will play a vital role in ensuring seamless patient experiences across our clinical settings. Your responsibilities will include coordinating day-to-day activities, managing patient access services, and providing exceptional communication to staff and patients alike.Key...

Patient Services Cashier

2 months ago

Kailua, Hawaii, United States Kaiser Permanente Full time
Job Overview:

In a supportive environment, the Cashier Clerk is responsible for executing a range of routine and semi-routine clerical tasks related to cash handling and customer service for patients.

Key Responsibilities:
  • Provide assistance to patients, members, and visitors; greet them in a timely, courteous, and professional manner.
  • Maintain a solid understanding of current health plan policies and coverage; stay updated on changes; verify financial statuses; check for overdue accounts; inform patients and direct them to the appropriate departments; explain annual co-payment limits, coinsurance, and deductibles to customers.
  • Adhere to cash handling and compliance policies; stay informed of updates; apply knowledge to cashiering functions; follow all protocols to ensure the safety and accountability of financial resources.
  • Process various charges for services, health plan dues, and medications; accept payments in cash, check, or credit card; verify accuracy of checks; ensure valid authorizations for credit card transactions; issue receipts accordingly.
  • Address and resolve customer service issues; escalate complex problems to a supervisor. Operate a computerized cashiering system to record transactions accurately. Process refunds for overpayments, ensuring all necessary documentation is collected.
  • Record adjustments in the cashiering system according to established guidelines; reconcile supporting documents with general ledgers; balance daily transactions against reports; resolve discrepancies and report to a supervisor as needed.
  • Prepare and manage bank deposits; coordinate with armored car services for pick-ups; maintain change funds; order necessary supplies for the cashiering area; resolve any discrepancies.
  • Compile data for special and routine reports as requested; utilize up-to-date charge schedules for accurate calculations.
  • Operate office and cash-related equipment; ensure all equipment is functioning properly; troubleshoot and report any issues.
  • Serve as a resource for cashiers in other departments to assist with problem resolution; clarify policies and procedures.
  • Receive and secure deposit bags from other departments; prepare deposit bags for armored car collection; analyze data for reporting purposes.
  • Prepare billing documents for customers or third-party payers; gather necessary information; submit discrepancies for follow-up; ensure all documents are accounted for.
  • Assist with patient appointment scheduling; determine needs for routine appointments; enter and update patient data in the system; verify insurance eligibility; communicate appointment changes to members.
Qualifications:
Experience
  • Minimum of six months of experience in a computerized cash collection environment.
Education
  • High school diploma or equivalent experience may be considered.
License, Certification, Registration
  • N/A
Additional Skills:
  • Strong oral and written communication skills; customer service orientation; attention to detail; problem-solving abilities; adaptability; teamwork; conflict resolution; and prioritization skills.
  • Ability to communicate effectively with co-workers, customers, and vendors.
  • Proficiency in reading, writing, and understanding English.
  • Mathematical skills and attention to detail.
Preferred Experience:
  • Experience in a financial institution.
  • Ability to balance cash drawers.
  • Familiarity with word processing, spreadsheet, or database applications.
  • Experience in appointment registration and scheduling; knowledge of healthcare and insurance benefits.
  • Post-secondary coursework.
Work Environment:
This position requires on-site work and is integral to the operations of the organization, contributing to a diverse and inclusive workforce.