Library Assistant

7 days ago


Cleveland, Ohio, United States Cleveland Institute of Music Full time
Job Summary

This role is designed for student workers interested in gaining introductory experience in academic library work at the Cleveland Institute of Music. The successful candidate will provide excellent customer and information services, assist with ongoing stacks maintenance, and perform various tasks as assigned by library staff.

Key Responsibilities
  • Customer Service: Provide exceptional service to patrons at the library service desk, answering questions and resolving issues in a professional and courteous manner.
  • Circulation Functions: Check in and out library materials, understand library policies and procedures, and perform basic Circulation functions on the Integrated Library System (ILS).
  • Shelving and Organization: Shelve library materials according to call number, maintain a clean and organized library environment, and assist with ongoing projects and tasks assigned by supervisor.
  • Reference and Research: Assist patrons with basic reference questions, refer to permanent staff as needed, and provide guidance on using library resources and online databases.
  • Administrative Tasks: Process and package OhioLINK items, create library patron accounts for approved special borrowers, and perform other duties as assigned.
Requirements
  • Communication Skills: Excellent interpersonal and customer service skills, with the ability to work well with coworkers, supervisors, and patrons.
  • Organizational Skills: Manage and adhere to scheduling commitments, with a minimum commitment of four hours per week.
  • Technical Skills: Familiarity with general computer tasks and basic online searching, with the ability to learn and adapt to new technologies.
  • Physical Demands: Able to lift physical library materials and reach for shelving purposes.

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