Shift Manager
5 days ago
Papa John's is seeking a highly skilled and motivated Shift Manager to join our team. As a Shift Manager, you will be responsible for supervising shifts and work areas to ensure high-quality products and customer service are delivered.
Key Responsibilities- Supervise shifts and work areas to ensure high-quality products and customer service
- Manage operations, including the execution of all Company policies, procedures, programs, and systems
- Ensure compliance with all federal, state, and local laws and ethical business practices
- Adhere to guidelines, techniques, and expectations for each station, including dough management, accuracy, and proper portioning
- Perform assigned work station duties, such as making quality products and following product preparation procedures
- Contribute to achieving the Company's product goal
- Commit to meeting the needs and expectations of the restaurant's customers, minimizing customer complaints, and responding appropriately to customer needs
- Follow all policies and procedures as outlined in our TM handbook, including image, attendance, safety, and security
- Exemplify and exhibit the Core Values, maintain a positive attitude, work well with others, and be flexible and adaptable to change
- Ensure adequate shift coverage for the restaurant, provide immediate feedback, and correct problems when identified
- Maintain product quality, customer service, and performance responsibilities within acceptable standards, following all policies and procedures related to shift management
- Contribute to profit goals by ensuring they stay within company guidelines and target goals, accurately utilizing the FOCUS System
- Execute cash management duties and assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss
- High School diploma or GED preferred
- Serv-Safe/Local or State Food Service Certification preferred
- Previous restaurant shift lead experience preferred
- Cash management, planning, and organization skills
- Effective communication skills
Papa John's is an American pizza restaurant franchise, the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. We're driven to be the best at making innovative new products and recipes.
Papa John's is an equal opportunity employer and welcomes applications from all qualified candidates without regard to race, color, religion, sex, age, marital status, national or ethnic origin, pregnancy, or any other characteristic protected by statute or law.
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