Customer Service Representative

3 weeks ago


Phoenix, Arizona, United States LoanMax Title Loans Full time
Job Description:

At LoanMax Title Loans, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving any issues they may have.

Key Responsibilities:

  • Assist customers with loan products and services
  • Evaluate vehicles and manage customer loans and payments
  • Communicate with customers daily regarding their accounts and make courtesy calls when necessary
  • Provide excellent customer service and resolve any issues that may arise

What We Offer:

  • Competitive salaries
  • Paid holidays
  • Vacations
  • Paid on-the-job training
  • Full-time positions with a rotating Saturday schedule

Requirements:

  • Fluency in Spanish
  • High school diploma or equivalent
  • Previous customer service experience
  • Computer and data entry experience

About Us:

LoanMax Title Loans is one of America's most respected title loan companies, with nearly 1,000 stores in over 20 states nationwide. We are committed to providing short-term loans to our customers using a fast and hassle-free process, with transparent terms and competitive prices. Our customer service representatives are the heart of our business, and we are looking for candidates who share our values of honesty, integrity, and exceptional customer service.



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