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IT Business Analyst
2 months ago
Job Summary:
CommonSpirit Health is seeking a highly skilled IT Business Analyst to join our team. As an IT Business Analyst, you will play a critical role in ensuring the successful implementation of technology projects across our organization.
Key Responsibilities:
- Collaborate with cross-functional teams to design, implement, and activate technology projects
- Apply business and technical knowledge to ensure process deliverables are completed on time, budget, and quality
- Maintain a high level of technical literacy and provide implementation services for projects
- Provide support for day-to-day project issues and adhere to prescribed escalation and change control procedures
- Seek guidance and direction as necessary and support standardization of documentation
- Work with project managers and engineers to migrate legacy voice platforms to a new voice technology solution
- Perform station/jack surveys, inventory equipment, and build and stage phones for deployment
- Deploy and test phones, troubleshoot issues, and provide support for activation
- Continuously evolve and enhance the voice platform for future technology, optimization, and operational excellence
- Interpret business and medical requirements into actionable voice technology deliverables
- Capable of moving projects forward with minimal supervision or oversight
- Personally motivated to learn new technologies and understand organizational challenges
Requirements:
- Prefers a bachelor's degree in Computer Science, Technology, Medical, Business discipline, or equivalent experience
- Qualified candidates must possess a combination of business and technical skills, including change advocacy, innovation, quick learning, and results-oriented mindset
- Influencing others in a matrixed team environment is critical to success
- Requires 1 or more years of technical experience, strong time management, and task-focused delivery capabilities
- Strong analytical and problem-solving skills are required, with a basic understanding of technology projects and concepts
- Ability to understand technology projects and concepts as they relate to high-level business objectives
- Operational understanding and ability to work in a complex and matrix-oriented team environment