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Asst Store Manager
2 months ago
Company Overview:
Dollar General Corporation has been a leading retailer for over 80 years, providing everyday low prices on essential items to customers across the country.
Job Summary:
We are seeking an experienced Asst Store Manager to join our team. As a key member of our store leadership, you will be responsible for managing the Non-Perishable Food and Merchandise Operations, ensuring efficient inventory management, appealing and profitable merchandise presentation, and providing exceptional customer service.
Responsibilities:
- Manage the receipt, opening, and unpacking of merchandise, ensuring accurate inventory levels and efficient stockroom operations.
- Stock merchandise, rotate, and face merchandise on shelves, and build merchandise displays to create an attractive and inviting store environment.
- Restock returned and recovered merchandise, maintaining a high level of customer satisfaction.
- Authorize and sign for refunds and overrides, count register, and drive to bank to deposit money.
- Assist in ensuring the financial integrity of the store through strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
- Assist with management of the store in the Store Manager's absence, ensuring seamless operations and customer satisfaction.
- Assist the Store Manager with scheduling employees, entering payroll information into the computer, and ordering drop-shipments as needed.
- Assist with the efficient staging, stocking, and storage of merchandise, ensuring accurate inventory levels and efficient stockroom operations.
- Ensure merchandise is presented according to established practices and Store Manager direction, utilizing merchandise fixtures properly.
- Assist in plan-o-gram implementation and maintenance, ensuring accurate inventory levels and efficient stockroom operations.
- Conduct safety meetings in the absence of the Store Manager, maintaining a clean, well-organized store, and facilitating a safe and secure working and shopping environment.
- Provide superior customer service leadership, ensuring a positive shopping experience for all customers.
- Comply with company policies and procedures, assisting the Store Manager in ensuring employee compliance.
- Assist the Store Manager with completing all paperwork and documentation according to guidelines and deadlines.
- Operate cash register and scanner to itemize and total customer's purchase, bag merchandise, and provide exceptional customer service.
Working Conditions and Physical Requirements:
- Frequent walking and standing.
- Frequent bending, stooping, kneeling, and reaching to run check-out stations and stock merchandise.
- Frequent handling of merchandise and equipment, such as hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, rolltainers, and U-boats.
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
- Occasional climbing using ladders.
- Regularly driving/providing own transportation to make bank deposits, attend meetings, and travel to other Dollar General stores.
- Fast-paced environment; moderate noise level.
- Occasionally exposed to outside weather conditions.
- May be exposed to extreme cold in freezers.
Qualifications:
- Ability to read and interpret operating statements and identify corrective actions to negative trends, if needed.
- Knowledge of cash, facility, and safety control policies and practices.
- Ability to read and interpret documents such as diagrams, health regulations, safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to perform cash register functions to generate reports.
- Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
- Knowledge of all local and state food handling certifications and requirements.
- Basic knowledge of personal and network computer systems to communicate with corporate office, create merchandise signage, obtain and email data and information, etc.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Knowledge of inventory management and merchandising practices.
- Knowledge of food handling, safety, and sanitation regulations.
- Ability to effectively communicate information and standards verbally and in writing to staff, suppliers, and customers.
- Ability to interface with staff, suppliers, and customers in a respectful and effective manner.
- Good organizational skills with attention to detail.
- Ability to solve problems and deal with a variety of situations relating to store operations and business relationships.
- Ability to obtain the required local and state food handling management certifications.
Work Experience &/or Education:
- High school diploma or equivalent strongly preferred.
- Three years of retail store experience preferred, including at least one to two years as a Department Head/Assistant Manager or similar position in a retail grocery store or equivalent type operation.