Retail Operations Manager

4 hours ago


Port Arthur, Texas, United States Hibbett Retail, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Manager in Training. As a key member of our store team, you will assist the Store Manager in overseeing daily operations, managing inventory, and providing exceptional customer service.

Key Responsibilities
  • Assist the Store Manager in controlling store assets and establishing action plans to achieve departmental and store goals.
  • Consult with the Store Manager to develop strategies for selling, restocking, merchandising, ordering, and scheduling.
  • Assume responsibility for the entire store in the absence of the Store Manager.
  • Provide knowledge and guidance to employees and customers in all departments as needed.
  • Monitor inventory, sales statistics, and expenses to ensure profitability in all departments.
  • Direct staff to ensure each department's responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Ensure quality customer service is maintained.
  • Perform general administrative duties as needed and is trained in the Store Manager's responsibilities.
Requirements
  • Experience working in a retail environment, preferably in footwear and athletic apparel.
  • 1-3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.
About Hibbett Retail, Inc.

Hibbett Retail, Inc. is a leading retailer of athletic footwear and apparel. We are committed to providing our customers with exceptional service and a wide selection of products.



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