Shift Manager

3 days ago


Port Arthur, Texas, United States Sonic Full time
{"title": "Shift Manager", "description": "Job Summary

As a Shift Manager at Churchs Chicken, you will be responsible for leading the team to deliver exceptional guest experiences, drive sales performance, and execute brand excellence in a store. In the absence of the manager, you will effectively lead the team to execute great guest service and follow operating policies and procedures.

Key Responsibilities
  • Lead team members on shifts, including assigning tasks, providing feedback, and training
  • Utilize the huddle board to effectively position the team
  • Ensure all security procedures are executed
  • Transition into opening/closing duties
  • Make guests happy by providing great guest service
  • Resolve guest complaints/issues
  • Lead team members to open, transition, and close shifts
  • Manage and organize the line and delegate duties to team members
  • Know and uphold standards for product quality
  • Work the line as needed
  • Promote sales on the shift through suggestive selling and knowledge on in-store promotions
  • Execute and support all food safety requirements and practice
  • Control food costs, labor, waste, and cash on the shift
  • Count drawers and follow proper daily cash handling procedures
Requirements
  • Great communication skills to communicate effectively with guests and co-workers
  • Must have a positive attitude and ethics which support our values and culture
  • Must be a strong team player
  • Ability to train and coach others
  • Ability to stand/walk for up to 8-10 hours per day
  • The ability to lift up to 55 pounds
  • The ability to push and pull up to 55 pounds
  • The ability to squat or crouch to lift items from floor level
  • Ability for twisting of the back up to 90 degrees left and right
  • Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor
Why Work for Us?
  • Competitive compensation
  • Amazing team
  • Career Progression
  • And many more
", "lang_code": "en"}
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