Retail Customer Service Representative

2 weeks ago


Florence, Kentucky, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a Retail Customer Service Associate, you will be responsible for providing exceptional customer service, operating front-end equipment, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate front-end equipment, including cash registers, scanners, and other technology, to process transactions and maintain accurate records.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and other areas, to ensure a positive shopping experience for members.
  • Work collaboratively with other team members to achieve sales goals, promote products, and provide excellent customer service.
  • Participate in ongoing training and development to improve skills and knowledge, and to stay up-to-date on company policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people.


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