Natural Stone and Tile Branch Manager
2 weeks ago
We are seeking a highly skilled and experienced Branch Manager to join our team at Triton Stone Group.
Job Summary:
The successful candidate will be responsible for leading our retail design center, ensuring seamless operations, and delivering exceptional customer service.
Key Responsibilities:
- Lead and manage a team of sales associates to achieve sales goals and provide outstanding customer service.
- Maintain accurate inventory levels, receive and ship products, and enforce process discipline to ensure accuracy.
- Invoice products accurately, including slab sizes and quantities, and convert signed packing lists and pick tickets to invoices.
- Manage system maintenance, handle holds, sales orders, pick tickets, and open incoming and outgoing transfers.
- Ensure branch safety by implementing, maintaining, and enforcing Triton Safety Policy.
- Manage fleet operations, ensuring compliance with DOT regulations, licensing, and registration for all vehicles.
- Process daily deposits and apply payments accurately.
- Handle returns and damage claims.
- Coordinate delivery schedules, loading, and times.
- Manage facilities maintenance, including local vendor management, landscaping, cleaning, and janitorial services.
Requirements and Qualifications:
- Minimum of 2-3 years of management experience.
- Prior industry experience preferred, but high-end retail, design, or fashion experience will be considered.
- Experience managing a team of 6-8 sales associates.
- Self-starter with excellent customer service skills, able to maintain professionalism and flexibility in a fast-paced work environment.
- Proficient in Microsoft Office Suite.
- High School or GED required; Bachelor's degree or higher preferred.
Benefits:
- Comprehensive benefits package, including medical, dental, vision, LTD, life, 401(k), paid time off, and paid holidays.
Physical Requirements:
- Ability to sit for long periods.
- Ability to type on a computer efficiently.
- Ability to lift up to 25 lbs.
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