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Restaurant Operations Manager

2 months ago

Stone Mountain, Georgia, United States CheckersRally's Full time
Purpose of Your Work

At Checkers & Rally's, we strive to make a positive impact on our guests' lives by serving our franchisees, teams, and guests. As a member of our team, you will assist the General Manager in executing the restaurant plan, achieving sales and profit goals, executing procedures, and providing excellent guest and team service. The Assistant Manager will support the restaurant and General Manager to ensure we are the first choice for our guests and employees.

How You Make a Difference Every Day
  • Drive sales and profits by promoting guest satisfaction and managing restaurant operations.
  • Elevate concerns or recommendations with the restaurant, employees, or guests to the General Manager.
  • Assist with interviewing and hiring the right team members.
  • Ensure policy and procedures are being followed on shifts.
  • Train team members on operations, company policies, and procedures, as well as guest service.
  • Identify and respond to complaints and policy and procedure violations.
  • Provide regular feedback and coaching to team members on their performance.
  • Help ensure the restaurant is a safe, clean, and fun environment for our employees and guests.
You've Got This?
  • High School Diploma or General Education Degree (GED) - Preferred
  • Food Safety Certified
  • 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong interpersonal and verbal and written communication skills
  • Ability to work flexible schedules and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
What's in It for You?
  • Operations Excellence: Our team expects and delivers nothing but the best.
  • Training and Development: We bring out the best by ensuring everyone gets well-trained.
  • Personal and Career Growth: You can do more, get more, and be more at Checkers & Rally's.
  • Checkers & Rally's Benefits and Rewards: We offer comprehensive benefits such as medical and dental plans, as well as recognition programs including bonuses.