Clinical Specialist

3 days ago


Clifton Park, New York, United States Visionworks Full time
Job Summary: We are seeking a highly skilled Clinical Specialist to join our team at Visionworks. As a Clinical Specialist, you will play a critical role in ensuring a great patient experience by preparing patients for onsite and/or remote examinations, completing pre-exam diagnostic tests, and explaining each step of the process. You will act as a liaison between our patients and Optometrists, participating in the initial steps of a patient journey.

Key Responsibilities:
  1. Complete patient registration, gathering and submitting pertinent patient information, including Medical History and Ocular Health data into EMR.
  2. Assist onsite doctors with patient care and eye examinations, clearly explaining the preliminary testing process to patients, administering each preliminary test, and accurately documenting the results in EMR.
  3. For patients with remote appointments, you will assist patients through the remote eye exam process, including pre-testing, specialty testing, and accurately documenting results in EMR.
  4. Transition patients to retail associates, conveying the recommendations of the doctor to the retail associate.
  5. Have a strong understanding of MVC plans and be able to articulate plan benefits to patients.
  6. Preauthorize insurance in accordance with standard operating procedures.
  7. In partnership with retail associates, schedule appointments and manage exam books according to Company guidelines, including contacting no shows and cancellations.
  8. Maintain patient flow to allow for doctor effectiveness.
  9. Answer patients' clinical questions in person and over the telephone, triage ocular emergencies, and schedule annual eye exams.
  10. Maintain complete and accurate patient records according to Company standards.
  11. Instruct patients on the insertion, removal, cleaning, care, and proper handling of their contact lenses.
  12. Place diagnostic contact lens orders for patients and stock, notify patients when their contact lenses are available for dispensing.
  13. Have a working knowledge of contact lens brands and parameters, accurately pull contact lenses trials when requested by the doctor.
  14. Ensure a clean and healthy environment for our patients by maintaining doctor equipment and clinical supplies, ensuring equipment is covered nightly.
  15. Participate in specialized training of all responsibilities and complete required clinical certification(s).
  16. Ability to work flexible schedules to meet changing business demands, including traveling to other locations.
Requirements:
  • One (1) year of related experience
  • Optical or Healthcare background preferred
  • Medical office/business professionalism required
  • HS diploma, GED or equivalent related job experience
  • Training provided
Behavioral Characteristics:
  • Patient advocate
  • Excellent customer service skills
  • Ability to initiate immediate interaction, coordination, and collaboration with patients and team members
  • Very detail orientated and well organized
  • Ability to communicate clearly and effectively with other associates and patients
  • Work under stress with interruptions and deadlines
  • Energetic and self-motivated
  • Team player
  • Excelling problem solving ability
  • Ability to multi-task
  • Exhibit empathy in all interactions
  • Ability to read, analyze and interpret insurance forms
  • Follow procedures and instructions
  • Read English
  • Operate and enter data into electronic software platforms efficiently and accurately
Physical Demands/Work Environment:
  • Work changing schedules to meet business demands, including travel between stores
  • Work inside store location
  • Use computers, electronics tablets, and pre-testing instruments effectively
  • Reach above shoulder continuously


  • Clifton Park, New York, United States Albany Medical Center Full time

    Job Summary:The Clinical Nurse II: Adult Emergency Department Specialist is responsible for coordinating and delivering patient care in the Emergency Department at Albany Medical Center. This role requires a graduate degree in nursing, a current NYS Registered Nurse license, and 1-3 years of previous clinical nursing experience in an Emergency Department....


  • Clifton, New Jersey, United States Radius Staffing Solutions Full time

    Job Title: Clinical Informatics SpecialistWe are seeking a highly skilled Clinical Informatics Specialist to join our team at Radius Staffing Solutions. Our client, located in a picturesque coastal area, is looking for a professional with expertise in clinical informatics to support the development and implementation of health information systems.Job...


  • Clifton Springs, New York, United States Careerbuilder-US Full time

    Clinical Services SpecialistAt Careerbuilder-US, we are seeking a skilled Clinical Services Specialist to join our team. As a Clinical Services Specialist, you will be responsible for providing clinical services to clients served by our organization. Key Responsibilities: Provide clinical services to clients in accordance with our organization's mission,...


  • Clifton Park, New York, United States Albany Medical Center Full time

    Job SummaryWe are seeking a skilled Clinical Nurse to join our team at Albany Medical Center. As a Clinical Nurse, you will be responsible for assessing, planning, and managing patient care throughout their episode of care, with a focus on progress toward discharge.Key ResponsibilitiesAssess patient needs and develop individualized care plansCoordinate...


  • Clifton Park, New York, United States gpac Full time

    We are seeking a skilled Dental Care Specialist to join our dynamic team at GPAC. As a respected search firm, we pride ourselves on delivering top-notch professionals to our clients across the United States.The ideal candidate will have a passion for dentistry and a strong desire to provide exceptional patient care. With a focus on the clinical side of...


  • Clifton Park, New York, United States Albany Medical Center Full time

    As a member of the Critical Care Float Pool at Albany Medical Center, you will have the opportunity to gain and practice critical care skills in various areas, including Neuro-Surgical Trauma ICU, Medical ICU, Coronary Care Unit, Cardiovascular ICU, and the progressive critical care unit. This role involves implementing physician orders, administering...


  • Clifton Park, New York, United States Albany Medical Center Full time

    Job SummaryAs a Senior Clinical Nurse at Albany Medical Center, you will play a vital role in delivering high-quality patient care. Your expertise will be essential in administering medications, starting IVs, and performing treatments and procedures. You will also be responsible for documenting treatment as required by company policy and regulations.Key...


  • Clifton Park, New York, United States OrthoNY Full time

    Job Title: DME Specialist/Cast TechJob SummaryOrthoNY is seeking a skilled DME Specialist/Cast Tech to join our Urgent Care team. As a key member of our clinical staff, you will be responsible for performing casting and applying durable medical equipment (DME) for patients, ensuring they receive high-quality care and support.Key ResponsibilitiesCast...


  • Clifton Park, New York, United States OrthoNY Full time

    Job SummaryWe are seeking a highly skilled Durable Medical Equipment (DME) Specialist to join our team at OrthoNY. As a DME Specialist, you will play a critical role in providing exceptional patient care by applying and fitting durable medical equipment, as well as performing routine clinical tasks under the supervision of a provider.Key ResponsibilitiesCast...

  • Dental Specialist

    3 weeks ago


    Clifton Park, New York, United States gpac Full time

    Dentist OpportunityWe are seeking a highly skilled and dedicated Dentist to join our dynamic team. As a key member of our practice, you will have the opportunity to focus on the clinical side of dentistry and have control over treatment plans.Responsibilities:Conduct thorough examinations and evaluations of patients' dental health.Utilize advanced dental...


  • Clifton Park, New York, United States accordance search group Full time

    Job Opportunity: We are seeking a highly skilled Clinical Oncology Specialist to join our team at Accordance Search Group. This exciting opportunity involves representing disruptive diagnostic technology in the oncology space, focusing on sales experience in General Oncology, Gyn/Onc, Surg/Onc, and Oncology Device.Key Responsibilities:Representing diagnostic...


  • Clifton Park, New York, United States OrthoNY Full time

    Job Title: DME Specialist/Cast TechOrthoNY is seeking a dedicated DME Specialist/Cast Tech to join our Urgent Care team.Job SummaryWe are looking for a skilled and detail-oriented individual to perform casting and apply durable medical equipment (DME) for patients, ensuring they receive high-quality care and support.Key ResponsibilitiesCast application,...


  • Clifton Park, New York, United States Albany Medical Center Full time

    Job SummaryAlbany Medical Center is seeking a highly skilled Registered Nurse (RN) to join our Pulmonary, Renal and General Medical Unit as a Clinical Nurse III. This is a challenging and rewarding role that requires strong clinical skills, excellent communication, and a passion for delivering high-quality patient care.Key ResponsibilitiesAssess, coordinate,...

  • Dialysis Nurse

    1 week ago


    Clifton Park, New York, United States Dialysis Clinic, Inc. Full time

    About the Role:Dialysis Clinic, Inc. is seeking a skilled Dialysis Nurse to join our team as a Home Therapies Specialist. As a key member of our interdisciplinary care team, you will play a vital role in providing top-notch patient care and ensuring the highest standards of care for patients with chronic kidney disease.Responsibilities:Collaborate with the...


  • Clifton Park, New York, United States Albany Medical Center Full time

    Job SummaryWe are seeking a skilled Maternal Special Care Clinical Nurse to join our team at Albany Medical Center. As a key member of our D6N unit, you will provide compassionate care to patients and their families in a dynamic healthcare environment.Key ResponsibilitiesAdminister medications and perform treatments as prescribed by physiciansEvaluate...

  • Clinical Nurse III

    1 week ago


    Clifton Park, New York, United States Albany Medical Center Full time

    Job SummaryAlbany Medical Center seeks a skilled Clinical Nurse III to join our Hematology/Oncology team. As a key member of our caregiving team, you will be responsible for delivering high-quality patient care and coordinating the needs of assigned patients throughout their episode of care.Key ResponsibilitiesAssess and coordinate patient care needs,...


  • New Hyde Park, New York, United States Northwell Health Full time

    Job Title: Clinical Nurse SpecialistNorthwell Health is seeking a highly skilled Clinical Nurse Specialist to join our team. As a Clinical Nurse Specialist, you will be responsible for providing expert nursing care to patients with complex medical needs. You will work closely with our interdisciplinary team to develop and implement individualized care plans...


  • Clifton Park, New York, United States OrthoNY Full time

    Job SummaryOrthoNY is seeking a dedicated DME Specialist/Cast Tech to join our Urgent Care team. In this role, you'll be primarily responsible for performing casting and applying durable medical equipment (DME) for patients, ensuring they receive high-quality care and support. You'll also assist with routine clinical tasks related to patient care under the...


  • Florham Park, New Jersey, United States Clinical Resource Network (CRN) Full time

    Clinical Manufacturing Operator Job DescriptionWe are seeking a skilled Clinical Manufacturing Operator to join our team at Clinical Resource Network (CRN). As a Clinical Manufacturing Operator, you will be responsible for handling processing for biological products, ensuring timely manufacturing and supply of all cellular products, and participating in...


  • Clifton Park, New York, United States Albany Medical Center Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our E8 Physical Medicine & Rehabilitation Acute Inpatient Rehabilitation Unit as a weekend track day nurse.Key ResponsibilitiesImplement physician orders, administer medications, start IVs, perform treatments, procedures, and special tests, and document treatment as required by company policy and...