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Product Manager II

2 months ago


Redmond, Washington, United States Microsoft Full time
About the Role

We are seeking a highly skilled Product Manager II to join our Azure Customer Experience (CXP) team. As a Product Manager II, you will play a critical role in driving the next generation of our customer care, trust, reliability, engagement, and observability experiences.

Key Responsibilities
  • Develop and execute product roadmaps and strategies that align with customer needs and business objectives.
  • Collaborate with cross-functional teams, including engineering, data science, and product development, to design and deliver new tools, applications, and Azure features.
  • Partner with customers and stakeholders to understand their scenarios and challenges, and develop solutions that meet their needs.
  • Measure the success of products through relevant metrics and KPIs, and make data-driven decisions to drive business outcomes.
  • Engage with partner teams across Azure and Microsoft to drive alignment on dependencies and ensure seamless delivery of products.
Requirements
  • Bachelor's degree in Computer Science, Engineering, or related field, and 2+ years of experience in product management or software development.
  • Experience using data to drive prioritization and measure progress, and proficiency in data analytics and related technologies.
  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
  • Ability to think critically and solve complex problems, with a customer-centric approach.
What We Offer

As a Product Manager II at Microsoft, you will have the opportunity to work on high-visibility projects, collaborate with talented engineers and data scientists, and drive business outcomes that impact millions of customers worldwide. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Microsoft is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.