Restaurant Team Member
1 week ago
Job Summary
Papa John's is seeking a highly motivated and customer-focused Team Member to join our team. As a Team Member, you will be responsible for ensuring quality products and service are delivered to our customers, meeting Papa John's standards.
Key Responsibilities
- Perform assigned workstation duties, including making quality products, preparing ingredients, taking orders, and providing positive and professional customer service.
- Work as a team and assist each other by being on time for shifts, supporting other workstations, and completing all closing duties.
- Accurately use the PROFIT System, process cash, check, and/or credit card transactions, and support sales efforts by suggestively selling to increase the check average.
Position Qualifications
To perform this job successfully, Team Members must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Competencies
- Commitment to Task: Demonstrates dependability and a sense of urgency about getting results; willing to commit the hours it takes to get the job completed.
- Customer Focused: Commits to meeting the needs and expectations of internal and external customers; builds and maintains a customer base.
- Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task.
- Initiative: Takes action proactively; addresses issues or opportunities without supervision.
- Teamwork: Works cooperatively with others to accomplish business goals and objectives.
Functional Skills
- Cash management skills
Physical Demands
While performing the duties of this job, the Team Member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity.
Work Environment
While performing the duties of this job, the Team Member is required to work in a fast-paced environment, with frequent changes in priorities and deadlines.
Additional Requirements
- Must be 16 years of age or older to perform certain duties.
- Must be able to work long hours, scheduled or unscheduled, including nights, weekends, and as emergencies arise.
- Must have a reasonable degree of schedule flexibility.
- Must have a valid driver's license, acceptable motor vehicle record, proof of insurance, and satisfactory vehicle (if cross-trained as a delivery driver).
- Must be bilingual in certain markets.
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