Logistics Coordinator

4 weeks ago

Dallas, Texas, United States Hayes Company Knight-Swift Warehousing and Fulfillment Full time

Job Summary: We are seeking a dedicated and organized Logistics Clerk to excel in effective communication, exhibit strong problem-solving abilities, and demonstrate exceptional organizational skills. This role involves working in a fast-paced environment, often with tight deadlines and frequently changing circumstances. The Logistics Clerk will be responsible for managing tasks across various departments, establishing and maintaining productive working relationships, and contributing to the overall success of our operations.

  • Effective Communication: Proficient in both written and verbal communication, ensuring clear and efficient interaction with team members, clients, and vendors.
  • Confidence and Judgment: Display confidence, patience, discretion, good judgment, strong decision-making, and problem-solving skills.
  • Multi-Tasking: Independently manage multiple tasks and projects, adapting to changes in a fast-paced environment with simultaneous deadlines.
  • Organization: Prioritize workload tasks and maintain attention to detail, ensuring efficient task management.
  • Relationship Building: Establish and maintain effective working relationships with colleagues, leadership, and external departments.
  • Task Management: Successfully oversee task completion across various internal and external departments within established timelines.
  • Vendor Relations: Build and maintain positive working relationships with carriers and vendors.
  • Team Collaboration: Work collaboratively within a team, sharing updates and ensuring effective communication regarding task assignments and any changes.
  • Mailbox Management: Monitor and organize team mailbox(es), distributing tasks to the appropriate team members in an orderly fashion.
  • Report Generation: Produce actionable insights from reports and communicate them promptly to relevant parties.
  • Claims Handling: File damage claims with customers and adjust inventory as necessary.
  • Expedited Shipments: Process expedited shipment requests from the Customer Service department.
  • Customer Communication: Diplomatically communicate relevant information to customers, vendors, suppliers, and drivers.
  • End of Day Tasks: Perform administrative, clerical, and filing tasks at the end of the day to ensure a well-organized workflow.
  • Proactive Assistance: Proactively work to assist others in achieving the organization's objectives.

Requirements:

  • Knowledge of Transportation/Logistics/Distribution Operations: While not required, candidates with prior experience or knowledge of transportation, logistics, or distribution operations are preferred.
  • Warehouse Management System (WMS): Familiarity with a Warehouse Management System (WMS) is advantageous.
  • Customer Service Skills: Strong customer service skills, both in verbal and written communication, are highly valued.
  • Proficiency in MS Office: Proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint) is essential.
  • Report Generation and Record Keeping: Strong educational background or training in report generation and record keeping is preferred.
  • Critical Thinking Skills: Candidates with a background emphasizing critical thinking and problem-solving are encouraged to apply.
  • Demonstrated Sense of Urgency: We value candidates who have demonstrated a sense of urgency in previous roles or educational experiences.
  • Education: High School Diploma or GED

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