Operations Director

2 weeks ago


Tampa, Florida, United States Idea Recruitment Full time
Operations Manager

At Idea Recruitment, we are seeking an exceptional Operations Manager to oversee the day-to-day operations of our clinic in Tampa. This role requires a strong leader who can ensure a smooth, efficient, and welcoming environment for both patients and staff.

Key Responsibilities:
  • Patient Experience: Ensure a high level of patient satisfaction by managing appointment scheduling, addressing patient inquiries, and resolving any issues or concerns promptly and professionally.
  • Administrative Tasks: Implement office policies and procedures, supervise and train administrative and clinical staff, and collaborate with other managers and departments.
  • Compliance and Quality Assurance: Ensure the clinic adheres to all regulatory requirements and maintains high standards of clinical and administrative practices.
  • Coordination with Medical Staff: Work closely with physicians, nurses, and other professionals to ensure seamless patient care and efficient workflow.
  • Reporting and Documentation: Prepare and analyze reports related to clinic operations, patient metrics, and staff performance.

Qualifications:

  • Education: Bachelor's degree in Business Administration, Healthcare Management, or a related field preferred.
  • Experience: Minimum of 3 years of experience in healthcare office management.
  • Skills: Excellent customer service skills, strong interpersonal skills, and ability to work effectively under pressure.

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Professional development opportunities

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