Client Relations Specialist
2 months ago
At Delta Sonic, we offer flexible work schedules, employee discounts, scholarship opportunities, and engaging recognition programs, creating a variety of career paths for your growth. Proudly recognized as a Top Place to Work, we emphasize providing exceptional opportunities and a supportive work environment.
What Our Team Members Appreciate:
- Career advancement opportunities
- Flexible working hours
- Employee discounts
- Scholarship programs
- Comprehensive benefits
- A lively, team-focused atmosphere
- An equal opportunity workplace
As a primary representative of the Delta Sonic Team, Customer Service Representatives are tasked with warmly welcoming all clients in a positive, enthusiastic, and professional manner while informing them about the extensive range of car wash and detailing services we provide. These expert services are designed to significantly enhance our clients' vehicle aesthetics and enjoyment. This role is fast-paced and requires the ability to manage multiple tasks efficiently while fulfilling customer service expectations. Additional duties include, but are not limited to, processing customer transactions, adhering to proper cash handling protocols, and following all specific procedures related to the position. Customer Service Representatives will commence their training as Delta Technicians to bolster their product knowledge. Individuals in this role may work in either the car wash or detailing area, depending on staffing requirements. The compensation for this position is $15.75 per hour plus commission.
**WEEKEND AND NIGHT AVAILABILITY IS PREFERRED**
Qualifications:
- Exceptional communication skills and a commitment to delivering outstanding customer service
- A competitive spirit with a desire to excel among the top representatives
- Unyielding honesty and integrity
- Professional and courteous demeanor
- Prior experience in automotive service writing, customer service, or sales is advantageous
- Ability to perform basic mathematical calculations
- Willingness to work in various weather conditions, both indoors and outdoors, including extreme temperatures
- Ability to work with a sense of urgency
- Adaptability to frequent changes in products, services, and promotions
- Capability to stand, walk, and bend for extended periods
- Ability to lift moderate weights
- Flexibility in scheduling
- Effective June 1, 2024, seasonal employment opportunities due to schooling will no longer be available; year-round availability is required for consideration
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