Case Manager RN

5 hours ago


Southfield, Michigan, United States CVS Health Full time
Transforming Healthcare with Compassion and Excellence

CVS Health is committed to delivering exceptional patient care and transforming the healthcare landscape. As a Case Manager RN, you will play a vital role in this mission, working closely with patients, healthcare providers, and community organizations to address complex health and social challenges.

Key Responsibilities:
  • Assess, plan, implement, and coordinate case management activities to evaluate the medical needs of patients and facilitate their overall wellness.
  • Develop proactive plans of care to address identified issues, enhancing short and long-term outcomes and opportunities for improved member wellness.
  • Utilize clinical tools and information/data review to conduct evaluations of patient needs and benefits.
  • Apply clinical judgment to incorporate strategies designed to reduce risk factors and barriers, addressing complex health and social indicators that impact care planning.
  • Conduct assessments considering information from various sources, such as claims, to address all conditions, including co-morbid and multiple diagnoses that impact functionality.
  • Collaborate with supervisors and other key stakeholders in the patient's healthcare to overcome barriers in meeting goals and objectives, presenting cases at interdisciplinary case conferences.
  • Utilize case management processes in compliance with regulatory and company policies and procedures.
  • Employ motivational interviewing skills to ensure maximum patient engagement and discern their health status and health needs based on key questions and conversation.
Requirements:
  • Registered Nurse with active MI state license in good standing.
  • Minimum 3+ years clinical practical experience required.
  • Minimum 2+ years Care Management, discharge planning, and/or home health care coordination experience required.
  • Ability to travel 25-50% within Wayne and Macomb Counties.
Preferred Qualifications:
  • Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually.
  • Bilingual – Arabic or Spanish.
  • Past experience with Medicaid or the Waiver population.
  • If residing in a compact licensure state, it is preferred that RN license is part of the compact.
  • Certified Case Manager is preferred.
  • Excellent analytical and problem-solving skills.
  • Effective communications, organizational, and interpersonal skills.
  • Ability to work independently.
  • Effective computer skills including navigating multiple systems and keyboarding.
  • Demonstrates proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications.
Benefits:

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, Employee Stock Purchase Plan, fully-paid term life insurance, short-term and long-term disability benefits, well-being programs, education assistance, free development courses, CVS store discount, and discount programs with participating partners.

As a CVS Health colleague, you will enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time, and other time off are provided consistent with relevant state law and Company policies.



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