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Catering Coordinator

2 months ago

Providence, Rhode Island, United States Fogo de Chão Full time
Catering Specialist Job Description

Fogo de Chão is seeking a skilled Catering Specialist to join our team. As a Catering Specialist, you will be responsible for coordinating catering events, including pickup and delivery orders, and providing exceptional service to our guests.

Key Responsibilities:
  • Coordinate catering events, including menu planning, order taking, and delivery execution.
  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Collaborate with the restaurant team to ensure seamless execution of catering events.
  • Train Assistant Catering Specialists on Fogo service standards.
  • Anticipate and prevent potential service or product breakdowns.
  • Escalate guest and team questions, concerns, issues directly to management immediately.
  • Stay informed about all company marketing and promotional activities.
  • Coordinate and attend local events as requested.
Requirements:
  • 2 years of experience in a Restaurant/Retail/Hospitality Customer Service position.
  • Knowledge of Fogo's menu and mission.
  • Ability to frequently lift and/or move up to 30 pounds.
  • Valid driver's license and current auto insurance.
  • Ability to use personal vehicle for deliveries and offsite events.

Fogo de Chão is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.