Catering Liaison

4 weeks ago


Providence, Rhode Island, United States Whole Foods Market Full time
Catering Liaison Job Description

At Whole Foods Market, we are seeking a highly skilled and customer-focused Catering Liaison to join our team. As a Catering Liaison, you will be responsible for coordinating and executing all catering orders for assigned stores, ensuring a seamless and exceptional customer experience.

Key Responsibilities:
  • Takes catering orders over the phone and in person, ensuring accurate and timely communication with customers.
  • Schedules and arranges delivery for catering orders, collaborating with internal teams to ensure efficient logistics.
  • Communicates with all teams to review orders and ensure accuracy, maintaining a high level of customer satisfaction.
  • Rings in all catering orders and maintains accurate sales records, providing valuable insights for business growth.
  • Orders catering-related inventory, ensuring timely restocking and minimizing stockouts.
  • Plans and executes catering demonstrations on the sale floor, showcasing our products and services to customers.
Requirements:
  • 14+ months retail experience, with a strong background in customer service and team collaboration.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Ability to lift 50 pounds and work in a standing position for extended periods.
  • Strong knowledge of our products and services, with a passion for natural foods and the mission of Whole Foods Market.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive training program, designed to help you succeed in your role and advance your career.
  • A dynamic and supportive work environment, with opportunities for growth and development.

At Whole Foods Market, we are committed to creating a positive and inclusive work environment, where all team members feel valued and empowered to succeed. If you are a motivated and customer-focused individual, with a passion for natural foods and exceptional customer service, we encourage you to apply for this exciting opportunity.


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