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Customer Support Specialist

2 months ago

Ogden, Utah, United States Domino's Pizza LLC Full time

Company Overview

Domino's Pizza LLC is a well-established franchise committed to delivering exceptional service and quality products. We are currently seeking dedicated individuals to fill various roles within our organization.

Position Overview

As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by accurately processing orders and transactions, whether in person or via phone. Your primary responsibilities will include:

Key Responsibilities

1. Efficiently handle and process telephone orders.

2. Maintain confidentiality and handle sensitive customer information responsibly.

3. Execute credit transactions with precision.

4. Deliver high-quality customer service through positive interactions with clients, both in person and over the phone.

5. Collaborate with team members to support various workstations and complete closing duties, including cleaning tasks at the end of shifts.

6. Contribute to a positive team atmosphere characterized by energy and enthusiasm.

7. Operate and maintain all necessary equipment, ensuring cleanliness and functionality.

8. Stock ingredients from delivery areas to storage and workspaces, and assist with inventory management.

Physical Requirements

This position requires standing for extended periods, walking short distances, and occasionally lifting heavy items. Specific physical demands include:

- Ability to lift and move product deliveries weighing up to 50 pounds.
- Frequent reaching, bending, and manual dexterity for various tasks.
- Capability to navigate stairs and climb ladders as needed.

Work Environment

Employees may experience varying weather conditions during outside tasks and will work in environments with fluctuating temperatures.

Qualifications

- Must be at least 16 years old.
- Basic math and problem-solving skills are essential.
- Flexibility to work scheduled or unscheduled shifts, including nights and weekends.
- Bilingual abilities are a plus in certain markets.

Additional Information

All information will be kept confidential in accordance with EEO guidelines.