Service Lane Attendant

4 weeks ago

Ocala, Florida, United States Jenkins Kia of Ocala Full time

About Us:

Jenkins Auto Group, a leading automotive retailer, is committed to delivering exceptional customer experiences. Our team of professionals is dedicated to providing top-notch service and support to our valued customers.

Job Summary:

This role is responsible for ensuring a seamless customer experience in our service lane. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Greet and assist customers dropping off vehicles for servicing
  • Install disposable covers and floor mats in the interior of vehicles to be serviced
  • Assist service consultants in the write-up and delivery process as needed
  • Shuttle customers to and/or from their desired locations
  • Maintain a daily shuttle log
  • Assist in the rental/loaner department as needed
  • Run miscellaneous errands as assigned by management

Physical Demands:

  • Sitting: Remaining in the seated position
  • Stand: Remaining on one's feet in an upright position at a workstation without moving about
  • Walking: Moving about on foot
  • Lifting: Raising or lowering an object from one level to another (includes upward pulling) 50-75 lbs.
  • Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
  • Pushing: Exerting force upon an object so that the object moves away from the force (includes slapping, striking, kicking, and treadle actions)
  • Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
  • Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms
  • Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching, or running on narrow, slippery, or erratically moving surfaces, or maintaining body equilibrium when performing gymnastic feats
  • Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
  • Kneeling: Bending legs at knees to come to rest on knee or knees
  • Crouching: Bending body downward and forward by bending legs and spine
  • Crawling: Moving about on hands and knees or hands and feet
  • Reaching: Extending hand(s) and arm(s) in any direction
  • Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands
  • Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
  • Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
  • Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
  • Hearing: Perceiving the nature of sounds by ear
  • Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
  • Near Vision: Clarity of vision at 20 inches or less
  • Far Vision: Clarity of vision at 20 feet or more
  • Depth Perception: Three-dimensional vision
  • Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus
  • Color Vision: Ability to identify and distinguish colors
  • Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point

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