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Sales and Service Representative
2 months ago
About the Role:
The Sales and Service Associate is a key member of our team at Popular, responsible for delivering exceptional customer experiences and driving business growth. As a dual-role position, you will be responsible for sales and service activities in a branch setting.
Key Responsibilities:
- Sales: Work with branch manager and supervisor to attain or exceed individual goals, build effective relationships with clients, and conduct sales activities to gather data and drive business to the branch.
- Service: Provide quality service in accordance with bank goals, process customer transactions accurately, and deliver tailored solutions through a best-in-class customer experience.
- Operations: Act in accordance with all bank policies and regulations, execute teller banking transactions, and assist in the processing of night depository bags and currency.
- Risk Management: Support the management of compliance functions, including reconciliations, audits, and reporting, and maintain confidentiality of customer information.
Requirements:
- High School Diploma or equivalent
- At least one year of demonstrated successful sales experience and six months cash handling experience or equivalent related experience and training
- NMLS registration; Safe Act compliant
About Popular:
As a leading financial institution, we offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Our employees are considered essential workers, whose role is critical in the continuity of these important services.