Travel Agent
4 weeks ago
We are a family-owned agency that takes pride in providing customized and personalized services for all types of vacations. As a travel agent with us, you will work with a variety of vendors to plan vacations ranging from theme park getaways to destination weddings, cruises, and all-inclusive resorts.
Your main goal is to make every vacation stress-free and enjoyable for our clients. We are looking for someone who is dedicated to providing top-notch customer service, has excellent communication and organizational skills, and is comfortable working in a fast-paced environment.
Responsibilities:- Research various destinations and gather information on prices, customs, weather conditions, and reviews.
- Diagnose clients' specifications and suggest suitable travel packages and/or services.
- Organize travel from beginning to end, ensuring a seamless experience for our clients.
- Supply travelers with pertinent information and useful travel materials.
- Collect deposits and manage client payments.
- Use promotional techniques and prepare promotional materials to sell itineraries and tour packages.
- Handle unforeseen issues and determine eligibility for credits/refunds.
- Maintain relationships with key persons and vendors.
- Keep financial statements and documents up-to-date.
- Ask for help and guidance when needed.
- Proficiency in English; multilingualism is a plus.
- Exemplary sales skills and a customer-oriented approach.
- Well-versed in various areas of travel, including domestic, international, business, holidays, groups, and individual travel.
- Ability to present, persuade, and communicate effectively.
- Demonstrate ability to handle crises and provide excellent customer service.
- Travel perks and opportunities to explore new destinations.
- Access to the best vendors and suppliers in the industry.
- Flexible schedule and full training provided.
- A reliable internet connection and a computer or smartphone.
- Availability to attend live and recorded trainings and meetings.
- Self-motivation, a positive attitude, and a willingness to learn and adapt.
- Ability to work independently and as part of a team.
- 4-hour shifts.
- Day shifts.
- Monday to Friday.
- Weekends as needed.
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