Patient Care Specialist
1 month ago
We are seeking a skilled Patient Care Specialist to join our team at Sentara Healthcare. As a Patient Care Specialist, you will play a vital role in ensuring an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery.
Key Responsibilities:
* Schedules appointments or outpatient procedures under general supervision, coordinating referrals, resources, and pre-authorizations, and communicating with patients and documenting within appropriate systems.
* Provides general administrative support for practice operations, including scheduling meetings, preparing correspondence, maintaining notes/minutes/files, and responding to internal and external inquiries.
* Employs high levels of initiative and independent judgment to make decisions about prioritization and handling/routing of incoming requests and difficult problems.
Requirements:
* Three years of Clerical and Customer Service experience required.
* One year of experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required.
* Experience with Electronic Medical Record systems preferred.
Preferred Qualifications:
* Associate's level degree in lieu of the required experience will be considered.
Benefits:
* Sentara offers an attractive array of full-time benefits, including medical, dental, vision, paid time off, sick leave, tuition reimbursement, a 401(k)/403(b), 401(a), performance bonus, career advancement opportunities, work perks, and more.
* Our organization values diversity, inclusion, and belonging, with a workforce of close to 30,000 members.
Estimated Salary:
* Based on the job requirements and location, the estimated salary for this position is $45,000 - $60,000 per year.
Location:
* Charlottesville, VA.
About Sentara Healthcare:
* Sentara Healthcare prides itself on its family-friendly culture, encouraging community involvement and creating opportunities for development and growth.
* Our mission is to improve health every day, and we strive to be the healthcare choice of the communities we serve.
Keywords:
* Patient Care Specialist, Healthcare Support Coordinator, Medical Records Data, Electronic Medical Record systems, Health Insurance Plans, Medical Terminology, Registration, Scheduling, Third Party Payers
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