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Retail Sales Associate
2 months ago
Position Title: Retail Sales Associate
Contract Type: Permanent
Working Hours: 16 Hours Per Week (Flexible Evenings and Weekends)
Location: SPAR Handforth, Cheshire
Compensation: Competitive Salary
Company Overview
James Hall & Co. Ltd has a rich history dating back to 1863, when it began as a bacon cutting business in Southport, Lancashire. With over 150 years of experience, the James Hall Group of Companies has established itself as a leader in the retail sector across the North of England, operating a diverse range of SPAR stores.
Role Summary
As a Retail Sales Associate, you will play a crucial role in enhancing customer satisfaction and driving sales. Your primary responsibility will be to assist customers in locating products and ensuring a pleasant shopping experience.
Key Responsibilities
- Deliver exceptional customer service to maximize sales.
- Manage costs and minimize waste effectively.
- Handle cash transactions and operate the till.
- Maintain stock levels through effective replenishment.
- Ensure store security in accordance with company protocols.
- Uphold high standards of customer service, health and safety, and hygiene.
- Perform general cleaning duties to maintain store appearance.
- Keep administrative tasks updated as per existing procedures.
Candidate Profile
The ideal candidate will possess:
- Strong interpersonal and communication skills.
- Essential product knowledge.
- A friendly and helpful demeanor when interacting with customers.
- Enthusiasm, commitment, and self-motivation.
- A proactive approach to challenges.
- Flexibility in working hours.
- The ability to work independently as well as part of a team.
- Previous retail experience is preferred but not mandatory.
- GCSE Maths and English at grade C or level 4 (or equivalent).
Company Culture
At James Hall Group of Companies, we value teamwork and a customer-centric approach. Our employees are passionate about delivering exceptional service and are dedicated to ensuring customer satisfaction.
Employee Benefits
As part of our retail division, you will enjoy a comprehensive benefits package, including:
- Occupational pension scheme
- Life insurance
- Employee Assistance Programme
- SPAR discount scheme
- Annual loyalty bonus
- Long service awards
- Cycle to work scheme
- Paid leave for family bereavement
- Enhanced pay on Christmas Day
- Training and development opportunities
- Apprenticeship programs
We believe that great people deserve great rewards.