Rental Sales Associate
4 days ago
Job Title: Rental Sales Associate
Job Summary:
We are seeking a highly motivated and customer-focused Rental Sales Associate to join our team at Superior Products Distributors Inc. As a key member of our rental team, you will be responsible for providing exceptional customer service, working closely with the Rental Manager, and supporting both inside and outside sales.
Key Responsibilities:
- Provide superior customer service to both walk-in and call-in customers by quickly identifying their needs, assisting them in selecting the right tool for their job, and getting the reservation.
- Coordinating and scheduling rentals of equipment at the locations, including pickups, deliveries, and transfers.
- Ensure all customers receive service in an efficient, timely, professional, and respectful manner.
- Ensure all work areas at the counter and showroom are neat, organized, and maintained in a professional manner.
- Make every effort to grow overall sales in all Rental Equipment while maintaining maximum desired rental rates.
- Review, follow, and understand policies, procedures, and processes of the Superior Network of Companies.
- Follow and understand the Superior Rental Check-in process on all rental equipment and vehicles.
- Promote and maintain a positive work environment.
- Assist in balancing inventory, coordinating transfers, and correcting the inventory when necessary.
- Coordinate service calls and handle initial customer complaints.
- Continue to grow customer relationships and create new rental customers.
Requirements:
- High School diploma or GED
- Valid Driver's License
- Previous rental experience preferred
- Industry knowledge a plus
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