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Account Manager

2 months ago

Burlington, Massachusetts, United States Dice Full time
Job Summary

DISH Wireless is seeking an experienced Account Executive to oversee Boost Mobile store territories. This role involves collaborating with retail store owners to enhance their business operations and ensure compliance across various store types in the assigned territory.

Key Responsibilities
  • Visit retail store locations and provide coaching, and training via role plays and side-by-side selling with sales representatives
  • Inspect and drive marketing campaigns at retail stores
  • Make daily calls to stores to help drive performance
  • Receive calls as the first point of contact to help resolve customer escalations
  • Maintain and drive accountability of Boost brand standards in all stores in the territory
  • Use local knowledge and real estate contacts to identify new retail points of distribution
  • Communicate with store owners driving their business sales performance
  • Implement plans to exceed sales quota across the territory
  • Maintain an expert level of product knowledge for all Boost products and services
Requirements
  • Bachelor's degree and four years related work experience or eight years related work experience post-high school
  • 4 years of sales and/or account management experience
  • 3 years of training, relationship development, planning, or business management
  • 1 year selling wireless products or services
Preferred Qualifications
  • Must have a valid driver's license, three years of active driving history, completed driver's safety training, and otherwise comply with DISH's Driver Safety Policy and guidelines
  • Contract or vendor relationship experience
  • Adaptability to thrive in a dynamic and fast-paced sales environment
  • Availability to promptly devise solutions for escalations during retail business hours
  • Strong time management skills with the capability to manage multiple priorities simultaneously
  • Proficiency in offering sales and marketing guidance to owners and sales representatives
  • Excellent written and verbal communication skills
  • Effective at working both independently and collaboratively as a team member
  • Bilingual Spanish is a plus
Compensation and Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, ESPP, career opportunities, and a flexible time away plan.