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Food Service Operations Manager

2 months ago


Philadelphia, Pennsylvania, United States Compass Group, North America Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Operations Manager to join our team at Compass Group, North America. As a key member of our culinary team, you will be responsible for coordinating the activities of our food-service employees and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities:
  • Customer Service: Provide one-on-one attention to detail and ensure that customers receive a high level of service.
  • Food Preparation and Service: Oversee and participate in the preparation and service of food and beverage items, adhering to company standards for presentation, sanitation, safety, and portion control.
  • Menu Planning: Assist in planning menus that meet the needs and preferences of our customers.
  • Meal Service: Ensure timely and efficient meal service, supervising the serving of meals and responding to customer complaints in a professional manner.
  • Employee Training and Development: Train and develop employees to promote efficiency and excellence in food and service.
  • Work Procedures and Scheduling: Determine work procedures, prepare work schedules, and expedite work flow to ensure seamless operations.
  • Reporting and Record-Keeping: Use proper systems for completion of required daily, weekly, and monthly reports, including inventory, cash, and production records.
  • Cash Handling and Inventory Management: Responsible for proper cash handling and inventory management, adhering to company policies and procedures.
  • Sanitation and Safety: Direct and participate in the overall sanitation and safety of the facility and employees, adhering to company standards and government regulations.
Requirements:
  • Keystone K Kosher Certification: Required for this position.
  • Pay Range: $16.00 per hour to $18.00 per hour.
  • Benefits: Comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) plan and employee assistance program.