Assistant General Manager
3 days ago
Campus Life & Style is seeking a highly skilled and motivated Assistant General Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional resident experiences and driving business growth.
Key Responsibilities- Resident Experience
- Develop and implement strategies to enhance resident satisfaction and retention
- Collaborate with the community team to ensure seamless delivery of resident services
- Conduct regular resident feedback sessions to identify areas for improvement
- Operations Management
- Oversee the day-to-day operations of the community, including maintenance, repairs, and renovations
- Manage budgets and financial reports to ensure accurate forecasting and reporting
- Develop and implement process improvements to increase efficiency and productivity
- Leadership and Development
- Provide coaching and mentoring to community staff to enhance their skills and performance
- Develop and implement training programs to ensure staff are equipped to deliver exceptional resident experiences
- Collaborate with the leadership team to develop and implement business strategies
- Education and Experience
- Bachelor's degree in Business Administration, Hospitality, or related field
- Minimum 1 year of experience in property management or a related field
- Skills and Qualifications
- Proven track record of delivering exceptional resident experiences and driving business growth
- Strong leadership and coaching skills, with the ability to motivate and develop staff
- Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, staff, and stakeholders
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
- Competitive Salary and Benefits
- Opportunities for Professional Growth and Development
- A Dynamic and Supportive Work Environment
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