Current jobs related to Chief Consumer Experience Officer - Oakland, California - Kaiser Permanente

  • Chief Consumer Experience Officer

    4 weeks ago

    Oakland, California, United States Kaiser Permanente Full time

    Job Summary:The Chief Consumer & Patient Experience Officer is a key leader at the national level, accountable for leading and transforming KP-s consumer and patient experience across all markets and channels. This includes oversight and management of the consumer experience vision, strategy, operating model, and functions to address market and consumer and...

  • Deputy Chief Compliance Officer

    4 weeks ago

    Oakland, California, United States Kaiser Permanente Full time

    Job Summary:The Deputy Chief Compliance Officer is responsible for assisting the Chief Compliance and Privacy Officer in managing an effective ethics and compliance program. This includes infrastructure development, policy management, training, monitoring/auditing, conducting and documenting investigations, addressing and resolving violations, errors, and...

  • Chief Executive Officer

    4 weeks ago

    Oakland, California, United States Family Bridges Full time

    Job DescriptionFamily Bridges, Inc. is seeking a dynamic and seasoned leader to serve as its next Chief Executive Officer (CEO). The ideal candidate will possess a proven track record in visionary leadership, resource development, and strategic management.Key ResponsibilitiesVisionary LeadershipEstablish and articulate a clear vision for community impact,...

  • Chief of Development Officer

    4 weeks ago

    Oakland, California, United States Oakland Public Education Fund Full time

    About the RoleThe Oakland Public Education Fund is seeking a highly skilled and experienced Chief Development Officer to lead all aspects of fundraising for the organization. This is a unique opportunity to join a dynamic team and make a meaningful impact on the lives of Oakland public school students.Key ResponsibilitiesDevelop and implement a comprehensive...

  • Chief Strategy Officer

    4 weeks ago

    Oakland, California, United States For The People Full time

    Chief Strategy OfficerFor The People is seeking a Chief Strategy Officer to partner closely with the Executive Director and Chief Operating Officer to lead the further development of our programs, as well as their successful execution as we grow over the next few years.Key ResponsibilitiesOversee strategy for the development, growth, optimization, and...

  • Chief Operating Officer

    4 weeks ago

    Oakland, California, United States UC San Diego Full time

    Chief Operating Officer - Strategic LeaderBirch Aquarium at Scripps Institution of Oceanography is seeking a highly skilled Chief Operating Officer to lead the development and execution of operating plans that support the delivery of our mission and strategic direction. The COO will be responsible for overseeing organizational strategy, business development,...

  • Deputy Chief Compliance Officer

    4 weeks ago

    Oakland, California, United States Kaiser Permanente Full time

    Job SummaryThe Deputy Chief Compliance Officer is responsible for assisting the Chief Compliance and Privacy Officer in managing an effective ethics and compliance program. This includes infrastructure development, policy management, training, monitoring/auditing, conducting and documenting investigations, addressing and resolving violations, errors, and...

  • Chief Executive Officer

    4 weeks ago

    Oakland, California, United States The Job Plugs Full time

    About the RoleWe are seeking a highly experienced and visionary Chief Executive Officer to lead Flourish Agenda in its next phase of growth and transformation. As a seasoned leader, you will be responsible for developing and executing a comprehensive strategic plan that aligns with the organization's mission and vision.Key ResponsibilitiesDevelop and execute...

  • Chief Development Officer

    4 weeks ago

    Oakland, California, United States Asian Americans Advancing Justice Full time

    Job SummaryWe are seeking a highly skilled and experienced Chief Development Officer to join our senior leadership team. As a key member of our organization, you will be responsible for developing and executing a comprehensive fundraising strategy to meet our annual budget of $17M.Key ResponsibilitiesDevelop and execute a multi-year fundraising strategy,...

  • Chief Nursing Executive, Alta Bates Summit Medical Center

    1 month ago

    Oakland, California, United States Sutter Health Full time

    Job Title:Chief Nursing Executive, Alta Bates Summit Medical CenterJob Summary:The Chief Nursing Executive (CNE) serves as the primary resource in ensuring the delivery of high-quality, cost-effective nursing care to patient populations at the Entity. The CNE reports directly to the Chief Executive Officer (CEO) and indirectly to the Sutter Health System...

  • Associate Chief Dental Director

    1 month ago

    Oakland, California, United States Asian Health Services Full time

    Job SummaryAsian Health Services is seeking a highly skilled and experienced Associate Chief Dental Director to oversee dental providers, ensure quality of dental services, and provide oversight over specific agency components as directed by the Chief Dental Officer (CDO). The ideal candidate will partner with the CDO to support strategic initiatives,...

  • Chief Clinical Officer

    4 weeks ago

    Oakland, California, United States Altais Health Solutions Full time

    About the RoleThe Chief Clinical Officer at Altais Health Solutions will provide visionary clinical leadership to drive quality improvement, risk adjustment, and care management across our network. This role is pivotal in implementing innovative care models and technologies to reduce administrative burdens on providers, enhance patient care, and expand our...

  • Chief Advancement Officer for UC Riverside's School of Education

    4 weeks ago

    Oakland, California, United States University of California , Riverside Full time

    The Senior Director of Development, School of Education, is the chief advancement officer for UC Riverside's School of Education (SOE).The School of Education prepares students to become administrators, educators, advocates, and scholars who promote excellence and equity in every area of education.Under the leadership of the Sr. Executive Director,...

  • Regional Business Office Director

    4 weeks ago

    Oakland, California, United States HealthHire Full time

    HealthHire seeks a skilled Regional Business Office Manager to oversee Business Office tasks and ensure timely completion of Resident Funds, Census Records, and other essential duties.Key Responsibilities: Direct and coordinate Business Office activities, ensuring compliance with policies and procedures. Supervise staff, providing coaching, recognition, and...

  • Chief Medical Officer

    4 weeks ago

    Oakland, California, United States Altais Health Solutions Full time

    About the RoleWe are seeking a highly skilled and experienced Chief Medical Officer to lead our Northern California region. As a key member of our leadership team, you will be responsible for developing and implementing care management and utilization management policies and procedures.Key Responsibilities:Lead and work to continually enhance the overall...

  • Crew Chief

    4 weeks ago

    Oakland, California, United States Oakland Housing Authority Full time

    Job DescriptionAs a Crew Chief - Team Lead at the Oakland Housing Authority, you will be responsible for leading a team of Building and Grounds Workers in cleaning and maintenance activities. This role requires strong leadership and communication skills, as well as the ability to work independently and as part of a team.Key Responsibilities:Lead a team of...

  • Chief Financial Operations Strategist

    3 weeks ago

    Oakland, California, United States Pacific Gas & Electric CO Full time

    The Chief Financial Operations Strategist role at Pacific Gas & Electric Company offers a competitive salary range of $120,000 - $180,000 per annum. The successful candidate will oversee cash management operations, daily cash positioning, and payment processing for vendors and employees.Job DescriptionThis is a leadership position that requires a strategic...

  • Chief of Adolescent and Young Adult Medicine

    4 weeks ago

    Oakland, California, United States UCSF Benioff Children's Hospitals Full time

    Chief of Adolescent and Young Adult Medicine OpportunityWe are seeking a highly qualified and experienced leader to serve as the Chief of Adolescent and Young Adult Medicine at UCSF Benioff Children's Hospitals. The successful candidate will have a strong background in clinical team operations, innovative research, and educational program development in the...

  • Chief Financial and Operations Officer

    4 weeks ago

    Oakland, California, United States Centro Legal de la Raza Full time

    Job DescriptionPosition SummaryWe are seeking a highly skilled and experienced Director of Finance and Operations to join our team at Centro Legal de la Raza. As a key member of our senior leadership team, you will play a pivotal role in sustaining our mission to provide justice and empowerment to underserved communities.Key ResponsibilitiesFinancial...

  • Shopper Experience Manager

    4 weeks ago

    Oakland, California, United States Clorox Full time

    About the Role:As a Shopper Experience Manager at Clorox, you will play a crucial role in creating demand in-store and online by developing marketing strategies and programs that influence shopper behavior and stimulate demand. You will partner closely with the Business Unit, Field Sales Team, and Walmart merchants for our Cleaning brands at Walmart.Key...

Chief Consumer Experience Officer

4 weeks ago

Oakland, California, United States Kaiser Permanente Full time
Job Summary:

The Chief Consumer Experience Officer is a key leader at the national level, accountable for leading and transforming Kaiser Permanente's consumer and patient experience across all markets and channels. This includes oversight and management of the consumer experience vision, strategy, operating model, and functions to address market and consumer expectations.

This position will be accountable for consumer and patient experience outcomes, performance management, and will lead consumer experience strategies across health plan and care delivery settings.


Key Responsibilities:

Setting the consumer and patient experience vision, strategy, and roadmap, aligning with Kaiser Permanente's brand value proposition for the KP enterprise, including execution plans, investments, and resource planning required to achieve the vision and deliver best-in-class consumer experience.

Enhancing the ability of all markets to achieve top decile consumer and patient experience outcomes across health plan and care delivery, and position Kaiser Permanente as a member experience leader in the industry and beyond.

Overseeing the development and progression of key operational relationships with the Permanente Medical Groups, Health Plan Operations, Digital, Marketing, Data & Analytics, Care Delivery Operations teams for the achievement of the highest Consumer Experience outcomes.


Requirements:

Minimum ten (10) years of experience in a large-scale health plan and/or care delivery system or consumer focused health plan and/or care delivery, business, or a related field.

Minimum ten (10) years of progressive leadership experience in best-in-class service approaches, change management, strategic planning and a service leader at growing and developing consumer loyalty or closely related field.


Preferred Qualifications:

Masters degree highly desired


Company Overview:

Kaiser Permanente is a leading healthcare organization dedicated to providing high-quality, patient-centered care to its members.

We are committed to improving the health and well-being of our communities, and we are seeking a talented and experienced leader to join our team as Chief Consumer Experience Officer.


What We Offer:

Kaiser Permanente offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates.


How to Apply:

Qualified applicants should submit their resume and cover letter to [insert contact information].

We look forward to hearing from you