Warranty Representative

7 days ago


Dallas, Texas, United States Grand Homes Full time

Grand Homes, a two-time winner of America's Best Builder award, is looking for a talented New Home Warranty Representative to join our team in the Dallas/Fort Worth area.

Job Description

This role involves inspecting construction at various stages of the build process, scheduling customer service work with homeowners, field personnel, and trades, ensuring timely completion of all customer service requests, controlling warranty costs, processing payroll, negotiating bids with trades, and meeting with trades, vendors, and homeowner to determine warranty coverage.

Key Responsibilities
  • Inspect Construction: Conduct regular inspections of construction sites to ensure compliance with company standards.
  • Schedule Customer Service Work: Schedule customer service work with homeowners, field personnel, and trades to ensure timely completion of requests.
  • Manage Warranty Costs: Monitor and manage warranty costs to ensure they are within budget.
Requirements

To succeed in this role, you must have:

  • Experience in Homebuilding Industry: At least 2 years of experience in the homebuilding industry, specifically in warranty or construction.
  • Communication Skills: Strong communication skills, including effective email communication.
  • Computer Skills: Proficient in Microsoft Office, including Word and Excel.
Salary and Benefits

You will earn a competitive base salary of $65,000 per year, plus a monthly bonus program, medical and dental benefits, life insurance, a 401(k) plan, profit sharing, paid holidays, and paid vacation. You will also receive an auto and cell phone allowance.



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