Aviation Customer Service Representative

2 weeks ago


White Plains, New York, United States Atlantic Aviation Full time
Job Overview

Atlantic Aviation is seeking a highly motivated and customer-focused Passenger Services Agent to join our team at HPN in White Plains, NY. As a key member of our airport operations team, you will provide exceptional service to our corporate aircraft clients, ensuring a seamless and efficient experience.

Key Responsibilities
  • Provide top-notch customer service and assistance to clients, including making hotel and catering reservations, processing customer purchases, and fuel transactions.
  • Collaborate closely with line service personnel and pilots to ensure all customer service needs are met.
  • Work effectively in a fast-paced environment, handling multiple tasks and priorities with ease.
Requirements
  • Customer service/hospitality experience, with a strong focus on delivering exceptional service.
  • High school diploma or equivalent, with a valid state driver's license.
  • Ability to comprehend and perform basic math calculations.
What We Offer

As a Passenger Services Agent with Atlantic Aviation, you will enjoy a competitive hourly rate of $20, with opportunities for overtime, weekends, holidays, and on-call shifts. Our company maintains a drug-free workplace and performs pre-employment substance testing.



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