HR Operations Specialist

2 weeks ago

Iowa City, Iowa, United States Bank of Tennesse Full time
POSITION SUMMARY

The HR Operations Specialist plays a vital role in fostering a workplace characterized by positive employee relations. This position requires a commitment to confidentiality, the establishment of trust and credibility, and an approachable demeanor that balances the needs of the business with those of employees. Responsibilities include overseeing the coordination, processing, billing, administration, communication, and compliance of benefit programs offered by Bank of Tennessee. The role also encompasses HRIS management, employee electronic file maintenance, and legal and regulatory reporting support. Staying current on industry trends and laws is essential for providing constructive feedback and proposals for process improvements. The HR Operations Specialist will also coordinate and conduct New Hire Orientation, ensuring a professional and welcoming introduction to the organization. This highly visible role demands professionalism and self-awareness, with the flexibility to meet the evolving demands of the department and the organization.

JOB REQUIREMENTS
  • High school diploma or equivalent required
  • Bachelor's degree in a relevant field or a combination of education and experience preferred; PHR/SHRM-CP certification is advantageous
  • A minimum of 4 years of experience in Human Resources or People Management, or a combination of both preferred
  • Experience with UKG or other HR Information Systems preferred
  • Familiarity with FMLA, ADA, Worker's Compensation, and/or Payroll preferred
COMPETENCIES
  • Ability to manage multiple tasks and shift focus efficiently without stress
  • Self-motivated and capable of working independently while keeping management informed
  • Strong professional communication skills when interacting with employees, vendors, and other professionals
  • Exceptional attention to detail, organizational skills, and follow-up capabilities
  • Decision-making ability as required
  • Consistently positive attitude and a desire to collaborate with others
  • Ability to handle confidential employee information with discretion
  • Comprehension of policies and procedures
  • Proficient in computer skills, particularly Microsoft Office applications
  • Initiative-driven and results-oriented
  • Team-oriented, assisting colleagues as needed
  • Patience to engage with diverse staff and personalities
  • Critical thinking skills with the ability to work autonomously and collaboratively with the HR team
  • Discretion, initiative, and sound judgment
  • Empathy and understanding in employee interactions
  • Strong knowledge of employee benefits
  • Familiarity with employee relations practices
DUTIES AND RESPONSIBILITIES
  • Administer and manage all benefit programs for Bank of Tennessee proficiently
  • Ensure timely and accurate processing of benefit changes, new hire information, and separations
  • Make necessary benefit/payroll changes within the HRIS, securing proper approvals and forwarding to payroll
  • Coordinate processes for FMLA, Short Term Disability, and Workers' Compensation, ensuring effective communication with all stakeholders
  • Verify vendor billings and process for approval and payment
  • Manage the Wellness Program and related activities
  • Oversee the Employee Milestone Program
  • Keep policies and procedures current
  • Conduct New Hire Orientation professionally
  • Stay informed about industry trends and provide recommendations as needed
  • Review HR policies and suggest improvements based on laws and internal culture
  • Conduct exit interviews to discuss benefits and employee experiences
  • Serve as a resource for employees, supervisors, and HR team members
  • Implement disciplinary actions when necessary
  • Maintain professionalism to represent Bank of Tennessee positively
  • Communicate effectively with employees, supervisors, vendors, and HR staff on HR-related matters
  • Assist with Payroll Processing as a backup
  • Prepare general reports and perform clerical duties as required
  • Manage the 1095-C and 5500 processes
  • Work closely with employees and managers regarding sick time and leave
  • Ensure compliance with regulations and bank policies, including the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements
  • Support the development of a culturally diverse workforce
  • Complete additional duties as assigned by management that are reasonable and beneficial
PHYSICAL REQUIREMENTS

This position primarily operates in a professional office environment. Effective communication with management and employees is essential, both individually and in group settings. Regular use of telephone and email for communication is required. The role involves remaining stationary while operating a computer for extended periods. Accurate gathering and processing of verbal and written information is necessary, along with the preparation and inspection of documents. Good manual dexterity is needed for frequent use of office equipment. Occasional travel may be required as necessary.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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