HR Operations Specialist

2 weeks ago


Iowa City, Iowa, United States Bank of Tennesse Full time
POSITION SUMMARY

The HR Operations Specialist plays a crucial role in fostering a positive workplace atmosphere by maintaining confidentiality, building trust, and being approachable to employees while balancing organizational requirements with employee needs. This position involves overseeing the coordination, processing, and compliance of employee benefit programs at Bank of Tennessee, managing HRIS and electronic employee records, and ensuring adherence to FMLA and other leave policies. The HR Operations Specialist will stay informed on industry trends and regulations to provide insights and suggestions for enhancing HR processes. This role includes facilitating New Hire Orientation, making a strong first impression of the organization. A high level of professionalism and adaptability is essential to meet the demands of the HR department and the organization as a whole.

JOB REQUIREMENTS
  • High school diploma or equivalent required
  • Bachelor's degree in a relevant field or a combination of education and experience preferred; PHR/SHRM-CP certification is advantageous
  • At least 4 years of experience in Human Resources or People Management, or a combination of both preferred
  • Experience with HRIS systems, such as UKG, is preferred
  • Familiarity with FMLA, ADA, Workers' Compensation, and Payroll is preferred
COMPETENCIES
  • Ability to manage multiple tasks and shift priorities without becoming overwhelmed
  • Self-motivated and capable of working independently while keeping management informed
  • Strong communication skills for interactions with employees, vendors, and other professionals
  • Excellent attention to detail, organizational skills, and follow-up abilities
  • Decision-making skills as needed
  • Consistently positive attitude and a desire to collaborate with others
  • Ability to handle confidential employee information responsibly
  • Capability to comprehend and interpret policies and procedures
  • Proficient in computer skills, particularly with Microsoft Office applications
  • Initiative-driven and results-oriented
  • Team-oriented, willing to assist colleagues as necessary
  • Patience and understanding when dealing with diverse personalities
  • Critical thinking skills and the ability to work both independently and as part of the HR team
  • Ability to exercise discretion, initiative, and sound judgment
  • Empathy and understanding in employee interactions
  • Strong knowledge of employee benefits
  • Familiarity with employee relations practices
DUTIES AND RESPONSIBILITIES
  • Effectively manage and administer all benefit programs for Bank of Tennessee
  • Ensure all benefit changes, new hire data, and separation information are processed accurately and timely
  • Make necessary benefit and payroll adjustments within the HRIS, securing appropriate approvals
  • Coordinate processes for FMLA, Short Term Disability, and Workers' Compensation, ensuring timely communication with all parties involved
  • Verify vendor billings and process them for approval and payment
  • Oversee the Wellness Program and related initiatives
  • Manage the Employee Milestone Program
  • Keep HR policies and procedures current
  • Conduct New Hire Orientation professionally
  • Stay updated on industry trends and legislative changes regarding benefits and provide recommendations
  • Review HR policies and suggest improvements based on legal requirements and internal culture
  • Conduct exit interviews to discuss benefits and gather feedback on the employee experience
  • Serve as a resource for employees, supervisors, and HR team members
  • Implement disciplinary actions when necessary
  • Maintain a professional demeanor that reflects the values of Bank of Tennessee
  • Communicate effectively with employees, supervisors, vendors, and HR staff regarding HR-related matters
  • Assist with Payroll Processing as needed
  • Prepare general reports and perform clerical tasks as requested
  • Manage the 1095-C and 5500 processes
  • Collaborate with employees and managers on matters related to sick leave and other absences
  • Ensure compliance with regulations and bank policies, including the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements
  • Support the development of a culturally diverse workforce
  • Complete additional duties as assigned by management that are reasonable and beneficial
PHYSICAL REQUIREMENTS

This position primarily operates in a professional office setting. The employee is frequently required to communicate effectively with management and employees, both individually and in group settings. Regular use of telephone and email for communication is essential. The role often requires remaining stationary while operating a computer for extended periods. The employee must accurately gather and process verbal and written information and prepare or inspect documents. Good manual dexterity is necessary for the frequent use of office equipment such as computers, calculators, copiers, and telephones. Occasional travel may be required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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