Facilities Maintenance Associate

1 week ago


Port Aransas, Texas, United States FirstService Residential Full time

Job Overview:

This role is responsible for ensuring the cleanliness and maintenance of assigned areas within communities, including offices, to maintain a luxurious and safe environment for residents and employees. The position may involve performing tasks that require adherence to procedures for cleaning, maintenance, and replacement of equipment and furnishings.

Your Responsibilities:

Provide exceptional customer service by responding to work order requests, phone calls, and correspondence in a timely and courteous manner, adhering to FirstService Residential's Mission Statement, Values, and Global Service Standards.
Assist with general repairs, including light carpentry, electrical work, masonry, exterior plumbing, and woodworking, as well as perform light locksmithing tasks.
Log and track work order requests and status in the company application, including detailed explanations of completed work and necessary parts for repairs.
Ensure resident and guest concerns are addressed professionally and promptly, reporting any dissatisfaction to the General Manager/Director.
Assist porters with cleaning and maintenance duties as assigned, including sweeping, mopping, dusting, polishing, trash disposal, and window cleaning.
Operate various mechanized cleaning equipment, such as vacuums, polishers, buffers, and pressure washers, and replace or assist with setup/takedown of equipment and furnishings as needed.
Handle cleaning solvents, chemicals, and comply with regulations, including OSHA, EPA, and State Health Department.
Clean air vents, replace filters, and light bulbs, and maintain assigned equipment in good working condition.
Inventorize and request or purchase maintenance supplies and materials efficiently.
Maintain shop, equipment rooms, and storage areas in a neat, organized, and secure condition, and act as a liaison to report needed repairs to the manager.
Be punctual, have good attendance, and be willing to work overtime as required.
Facilitate company safety procedures and maintain a safe work environment, and perform other job-related duties as directed and miscellaneous projects as assigned.

Skills & Qualifications:

A high school diploma or equivalency is preferred, and three years of maintenance support experience is strongly preferred. Basic knowledge of HVAC, plumbing, and electrical systems is required.
Must possess a strong maintenance background, with 3+ years of related work experience, and have experience using hand and electrical tools. Strong working knowledge of customer service principles and practices, excellent interpersonal, mechanical, and communication skills, and self-starting abilities are required.
Valid Texas driver's license and insurance are required for frequent driving needs.



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