Hospitality Representative

3 weeks ago


Portland, Oregon, United States Resolute Road Hospitality Full time
About Us

Resolute Road Hospitality is a leading hospitality management company with a passion for delivering exceptional experiences. Our hotels are located in prime locations, and we're committed to providing excellent service to our guests.

Job Description

This role involves working as part of a dynamic team to ensure the highest level of customer satisfaction. The Guest Services Agent will be responsible for handling guest interactions, managing front desk operations, and maintaining accurate records. If you have a passion for hospitality and are eager to learn and grow, this could be the perfect opportunity for you.

Responsibilities
  • Manage guest interactions and resolve any issues promptly and professionally.
  • Maintain accurate records, including check-in/check-out procedures, room assignments, and other relevant data.
  • Perform administrative tasks, such as processing payments, issuing receipts, and communicating with guests.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • High school graduate or GED required, or equivalent combination of education and experience.
  • Previous hospitality experience preferred but not required.
  • Ability to speak, read, write, and comprehend the English language.
Salary and Benefits

This position offers an estimated salary of $40,000 - $60,000 per annum, depending on experience, plus a range of benefits, including health and life insurance, 401(k), paid time off, and more.



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