Veterinary Client Care Representative

3 weeks ago


Portland, Oregon, United States Oregon Humane Society Full time

Job Summary

We are seeking an ambitious and detail-oriented individual to fill the role of Client Services Liaison - Animal Welfare Expert at the Oregon Humane Society's Community Veterinary Hospital. As a key member of our medical services team, you will be responsible for delivering exceptional client service, promoting animal welfare, and contributing to the overall success of our organization.

Main Responsibilities

  • Develop and maintain strong relationships with clients, veterinarians, and hospital staff to ensure seamless communication and coordination of patient care.
  • Coordinate patient flow, manage appointment scheduling, and process payments efficiently and accurately.
  • Provide education and support to clients on animal health and welfare topics, promoting best practices and improving outcomes.
  • Participate in ongoing training and professional development to enhance expertise and stay up-to-date on industry trends.

Essential Qualifications

  • Minimum 1 year's experience in customer-facing roles, preferably in a veterinary or animal welfare setting.
  • Strong communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
  • Knowledge of animal welfare principles, veterinary practice management software, and Microsoft Office applications.

Salary Range: $21.15-$22.24 Hourly.



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