Property Manager

4 weeks ago

South Ogden, Utah, United States Avenue5 Full time
About the Property Manager Position at Avenue5

The Property Manager is a key member of our team, responsible for the overall operations of our properties. This includes ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. This position also creates a positive experience for our residents, associates, and clients.

Key Responsibilities:
  • Manage the day-to-day operations of the property, including resident satisfaction and retention, full resident lifecycle activities, lease administration, rent collection, and delinquency management.
  • Meet client expectations and provide an excellent customer service experience.
  • Recruit, interview, provide corrective feedback, and hire associates.
  • Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development.
  • Execute the strategic marketing plan to attract and retain residents.
  • Understand the operations guidelines established within the property management agreement.
  • Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
  • Organize and implement site natural disaster and emergency evacuation plans.
  • Manage the property and associate safety records, property loss claims, and risk management initiatives.
Requirements:
  • High school diploma required; Bachelor's degree preferred.
  • Two to three years of experience in property management required.
  • One to two years of direct management experience required.
  • Knowledge of resident rental lifecycle activities required.
  • Real estate license preferred or may be required in some locations.
  • Knowledge of Yardi Voyager or another equivalent system preferred.
Skills and Requirements:
  • Strong organizational and time-management skills.
  • Strong interpersonal skills to effectively and sensitively communicate with all levels of management.
  • Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
  • Sensitivity to confidential matters required.
  • Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
  • Ability to relay technical concerns with adequate detail, quickly and accurately.
  • Capability to read, write, comprehend, and converse in English.
  • Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills with the ability to relate to others.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Must maintain a valid driver's license, clean driving record, and current auto insurance.

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